Sitecore Experience Platform Reviews in June 2026: User Ratings, Pros & Cons

Works well

What do you like best? Customization for nearly any business need What do you dislike? Rather complicated / steep learning curve for some in our business. What problems are you solving with the product? What benefits have you realized? Easy to post, easy to mess up content

My review

What do you like best? I like the power and flexibility that the platform provides us for customizing our user journies. What do you dislike? I dislike the complexibility of XDB and x-connect. What problems are you solving with the product? What benefits have you realized? Customer acquisition

Great product with amazing potential

What do you like best? Sitecore is the perfect tool to empower marketers to provide to visitors what really matters in terms of content. And after that, measure the success of their messages. What do you dislike? The product is extremely dependent on the implementation partner. Sometimes you have a huge potential that is not leveraged because the partners didn't follow some basic rules. What problems are you solving with the product? What benefits have you realized? Providing ...

System Support Analyst

What do you like best? I really like the flexibility that the platform gives business users to control the experience. What do you dislike? Implementation for certain features are sometimes difficult, and Sitecore does not always have the requisite expertise to help. What problems are you solving with the product? What benefits have you realized? We are presenting personalized information to our business partners based on their performance with our company

Exciting insights

What do you like best? I am very excited to learn more about the content Hub. Also, my colleague and I received a personal tour of the platform DAM capabilities and we are eager to get back to our organization and share what we learned. What do you dislike? Our search function isn't very good. This may not be a failing of the software - may be the way we have our content setup. What problems are you solving with the product? What benefits have you realized? I'm not in the ...

Robust and Fluid

What do you like best? The best aspect is that it is able to do whatever you need it to do. As long as you have a good installation company to help you create the best back-end possible SiteCore is easy to use. What do you dislike? Sometimes the freedom of the system can create situations where things are over engineered. You need to make sure that what is being constructed is the best possible solutions. What problems are you solving with the product? What benefits have you ...

Experience Platform for Marketers

What do you like best? As a marketer, it makes content much easier to edit and review. What do you dislike? I don't have any big complaints about the EXP. What problems are you solving with the product? What benefits have you realized? Content teams have a much easier time with their workflows, which reduces turnaround time.

We're a Sitecore partner that has been delivering sitecore for a number of years

What do you like best? The Experience Manager interface for managing the content, structure and campaigns. What do you dislike? Upgrades can be a complex and expensive process, which frustrates our customers. What problems are you solving with the product? What benefits have you realized? As a partner we're solving a lot of complex integration requirements for our customers. But bringing systems together working in harmony is an immeasurable benefit.

Excellent Platform

What do you like best? Ability to customize the authoring experience to distributed authors. What do you dislike? Long learning curve for our customers to develop some basic features and functions. What problems are you solving with the product? What benefits have you realized? Commerce integrations and personalized product catalogs

Application is great for a disciplined organization (content/ web strategy)

What do you like best? The ability to truly provide an experience to the customer What do you dislike? The vendors / agencies who sell/pitch/ support Sitecore. Some experiences have not been that positive which in turn affects the overall "Sitecore" experience. What problems are you solving with the product? What benefits have you realized? Localized experience to our regions (different parts of the world)