Sitecore Experience Platform Reviews in May 2025: User Ratings, Pros & Cons

A Developer's Perspective

What do you like best? Coming from IBM Web Content Manager, I appreciate the ability to easily extend and alter anything in the platform that we need for our projects. Working in the IBM platform much of the components and features were a "black box" and were either impossible or very difficult to enhance. Sitecore comes with a bit less "out of the box" when not using SXA, but everything available is extendable and easily enhanced and the process to add new features is straightforward. ...

Nothing competes on Personalization

What do you like best? Sitecore continues to lead the market on integration of data and systems to provide the ideal personalized experience. What do you dislike? Sitecore is certainly more complex to integrate. Would love to offer to smaller market customers What problems are you solving with the product? What benefits have you realized? providing personalization, salesforce integration.

Great platform!

What do you like best? Great platform for all clients. We are using it to drive customer experience at every point in the journey. What do you dislike? Harder to integrate than other lighter platforms. What problems are you solving with the product? What benefits have you realized? Customer experience in particular.

Growing the business with experience marketing

What do you like best? The best features are the ability to create customized digital experiences and leverage data to serve customers. What do you dislike? Complexity of the product code base and the ability to find qualified developers. What problems are you solving with the product? What benefits have you realized? Creating localized experiences for members in 300+ countries.

Exploring Features To Use

What do you like best? Using the Experience Editor to make alterations to the website like an interactive CMS. The features of the experience platform can be added to extend this functionality to make a holistic customer experience that is tailored to the views of the customer which would increase their interactions with the site and the company brand. What do you dislike? The learning curve is pretty huge for a new developer or even a marketing person to pickup and utilize quickly. ...

Power, Performance, & Personalization

What do you like best? I love the versatility of the platform, the power it leverages from data to provide the best in user centric design, and last but not least the partners associated to further its performance What do you dislike? The speed at which they develop is fast, it's often difficult to keep up to date and be familiar with how I can leverage it before a new feature comes out What problems are you solving with the product? What benefits have you realized? Being able ...

Amazing platform!

What do you like best? I love that it allows me to create and deliver content in a fast way. What do you dislike? The analytics section could look better, it looks kind of old and it is difficult to read. Recommendations to others considering the product: Tell the marketing department about this great tool! What problems are you solving with the product? What benefits have you realized? Faster time to market and freedom to add content

Powerful Tool for your Tech Stack

What do you like best? We have really enjoyed using Sitecore CMS, it's functionality and versatility plus out of the box options are awesome! What do you dislike? A very different product, takes quite a bit of time to learn the platform. What problems are you solving with the product? What benefits have you realized? Seamless organization of many content pages

3+ years experience

What do you like best? I like how easy the platform is to use and get used to. What do you dislike? I am still using Sitecore 8.2 so I'm finding some things to be outdated; Working on getting ready for an upgrade What problems are you solving with the product? What benefits have you realized? It has made managing massive healthcare websites MUCH easier than classic .asp web pages

Efficient and easy to use once trained

What do you like best? I like the that it is easy to make changes yourself rather than having to go through a long agency process What do you dislike? It is a bit difficult to learn to use. I just started learning Sitecore and it's taken me a lot of training and time to learn What problems are you solving with the product? What benefits have you realized? No problems yet.