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8.0

Spot Score

Sirena - Live Chat Software

Sirena Reviews in June 2026: User Ratings, Pros & Cons

Effortlessly streamline client communication with Sirena.

4.1

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Sirena Reviews & Ratings

4.1

Very Good

Based on 47 ratings & 25 reviews

Rating Distribution

Excellent

(11)

Very Good

(6)

Good

(5)

Poor

(0)

Terible

(3)

Spotsaas Editor’s POV

Sirena simplifies client communication by integrating with WhatsApp, allowing businesses to provide high-quality service effortlessly. Its user-friendly interface makes it accessible for teams.Read more

Sirena pros and cons

  • Effortless client communication

  • WhatsApp integration

  • High-quality service

  • User-friendly interface

  • Limited channel options

  • May require technical setup

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Showing 11-20 out of 25

AU

Anonymous User

04/26/21

5 out of 5

"Excelente sistema para escalar mensajería entre negocio y clientes"

What do you like best about Zenvia Conversion? El servicio multiagente y la capacidad de poder agendar escribir a un cliente en el futuro al más puro estilo CRM. What do you dislike about Zenvia Conversion?

AU

Anonymous User

04/14/21

0 out of 5

"Mal servicio, no tienen palabra con los clientes, generan inseguridad y desconfianza"

What do you like best about Zenvia Conversion? El software como tal es muy bueno, lo que no es tan bueno es la mala organizacion que tienen para con sus clientes. What do you dislike about Zenvia Conversion?

JP

Juan Pablo G

03/16/21

3.5 out of 5

"Good but could be better"

What do you like best about Zenvia Conversion? Your company can have a cYour company can observe the actions of the sales team, analyze what are the forms of interaction of its customers and potential customers in real time.

LP

Lautaro P

12/05/20

5 out of 5

"Más ventas, más tiempo, menos problemas. Un producto que dió en el clavo."

What do you like best about Zenvia Conversion? El poder usar WhatsApp de manera profesional en mi negocio. Previo a Sirena lo hacía, y si bien WhatsApp de por sí es una herramienta efectiva para la venta, la gestión de esta agregaba un costo de tiempo que hasta conocer Sirena era alto. Con Sirena puedo manejar mi departamento de ventas de manera eficiente aumentando la productividad y el ratio de conversión de mi equipo.

AU

Anonymous User

12/03/20

3 out of 5

"new service review"

What do you like best about Zenvia Conversion? The color coding for conversations and the ability to unify all of social media in one platform. What do you dislike about Zenvia Conversion?

AU

Anonymous User

11/17/20

2.5 out of 5

"It is not as simple as it seems"

What do you like best about Zenvia Conversion? View Design, Reports, Profiles and I Think thats all What do you dislike about Zenvia Conversion?

MT

maicon t

10/19/20

2.5 out of 5

"Ótima ferramenta, atendimento/acompanhamento ruins."

What do you like best about Zenvia Conversion? A ferramente em si é muito boa, porém ao meu ver no Brasil o que os gestores realmente buscam (pelo menos nos segmento tradicionais de compra e venda) seria:

CU

Comercial U

09/30/20

0 out of 5

"el acompañamiento es muy malo"

What do you like best about Zenvia Conversion? no lo pudimos usar ........................ What do you dislike about Zenvia Conversion?

JR

Jenny R

09/24/20

5 out of 5

"Sirena nos conectó nuevamente con nuestros clientes"

What do you like best about Zenvia Conversion? Poder verificar el historial de conversación y transferir a nuestros clientes entre agentes con comentarios o actividades ha sido fantástico para ofrecer una atención personalizada.

EO

Eunel O

06/16/20

5 out of 5

"Es muy intuitiva y amigable"

What do you like best about Zenvia Conversion? Que puedo centralizar todos mis canales en una sola Aplicación, y poder chatear con mis leads y clientes.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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