SimpleTexting Reviews in June 2026: User Ratings, Pros & Cons

"SimpleTexting is a business saver!"

What do you like best about SimpleTexting? SimpleTexting has allowed me to communicate quickly and easily with my customers in a distinctly challenging time. I am able to use my landline number to text with customers and serve them better than ever. SimpleTexting's customer service is outstanding as well! What do you dislike about SimpleTexting? Sometimes the notifications don't clear as quickly as I respond to them- which is a personal pet peeve, but not a hindrance at all. What problems ...

I am very unhappy with the lack of…

I am very unhappy with the lack of features and functionality for such a high price per text. When I tried to cancel because of the cost, I was offered a 50% discount forever. I think that is shady. So if I didn't try to cancel I would have to pay double? Doesn't really feel fair to customers at all. While I did take your offer, it was only until I could find a better platform which I have. Well be transferring and canceling my account shortly.

"Great program for communication with large groups!"

What do you like best about SimpleTexting? Ease of reaching all or parts of your team What do you dislike about SimpleTexting? Can't create "group messages" - must send as a Campaign or individual message What problems is SimpleTexting solving and how is that benefiting you? Communication with everyone

Easy to use..

Easy to use... great customer service

"Great product and service."

What do you like best about SimpleTexting? The user interface is very user friendly. What do you dislike about SimpleTexting? Having to duplicate a campaign instead of being able to do multiple sends. What problems is SimpleTexting solving and how is that benefiting you? Easier more efficient way to touch base with potential customers.

"Great way to communicate with tenants!"

What do you like best about SimpleTexting? The system is very streamline, economical and a great way to communicate with the tenants What do you dislike about SimpleTexting? Everything is streamline with no dislike What problems is SimpleTexting solving and how is that benefiting you? I do not have to put notices on the tenants doors and everyone has opted in. Great way for communication.

"Grow your business with SimpleTexting"

What do you like best about SimpleTexting? Very easy platform. Making text campaigns are very easy and quick. What do you dislike about SimpleTexting? The only thing that I didn’t like was the compliance notification requirement. What problems is SimpleTexting solving and how is that benefiting you? Great way to communicate and give friendly reminders to my customers.

"Easy to use!"

What do you like best about SimpleTexting? The easy to use system and customer service is friendly and easy to get ahold of. What do you dislike about SimpleTexting? Contacts are not alphabetized, making organization a bit harder. Recommendations to others considering SimpleTexting: Great for our customer base who prefers texting instead of phone calls. Very simple to use and customer service was very helpful and friendly when needed. Thank you for helping us let our customers know we are ...

"Simple Texting has been easy to use with quick support when I had account questions."

What do you like best about SimpleTexting? I like the stability of the website, I have never seen it unreachable. Navigating back and forth between areas is simple enough for our front office staff to handle day to day responsibilities without getting our IT Department involved. Responding to texts is quick and easy. What do you dislike about SimpleTexting? We were not able to get our auto-reply to work correctly. We wanted two different replies, one for business hours and one for outside ...

"Great service at a great price!"

What do you like best about SimpleTexting? I love the simple texting service. They offer a simple price structure that’s easy to understand and very affordable. They also have great customer service. When I had trouble setting up our account I reached out via email and got a response in minutes! So happy with our choice. What do you dislike about SimpleTexting? Nothing comes to mind, so far it’s been wonderful. What problems is SimpleTexting solving and how is that benefiting ...