SimpleTexting Reviews in June 2026: User Ratings, Pros & Cons

"Simple Texting is very easy to use. I'd like to see more integrations that didn't require Zapier"

What do you like best about SimpleTexting? The ease of use. Creating and maintaining the texts is top notch. What do you dislike about SimpleTexting? The lack of integration without Zapier. Having to pay for another service to use SimpleTexting isn't great. What problems is SimpleTexting solving and how is that benefiting you? We're replacing an automated call service. This is much more cost effective and up to date. We are also able to clean up our list and see accurate analytics.

"Simple Texting is very easy to use. I'd like to see more integrations that didn't require Zapier"

What do you like best about SimpleTexting? The ease of use. Creating and maintaining the texts is top notch. What do you dislike about SimpleTexting? The lack of integration without Zapier. Having to pay for another service to use SimpleTexting isn't great. What problems is SimpleTexting solving and how is that benefiting you? We're replacing an automated call service. This is much more cost effective and up to date. We are also able to clean up our list and see accurate analytics.

"Simple and Easy!"

What do you like best about SimpleTexting? Very effective way to communicate. Simple and easy! What do you dislike about SimpleTexting? Templates are not intuitive to set up but customer service was helpful. What problems is SimpleTexting solving and how is that benefiting you? Repeated calls are reduced quite a bit.

"When they say simple, they mean it!"

What do you like best about SimpleTexting? Simple Texting is easy to learn to use. Once you set up your first few Keywords and Campaigns, it's so easy to continue on your way. If you do run into questions, I've found that the Chat option is a quick and easy way to connect with a real person. If they are running behind due to a surge, they tell you that right away so you can decide to stay connected and show a little patience or come back later. What do you dislike about SimpleTexting? I ...

"Texting Efforts Made Easy for Campaigns of All Sizes"

What do you like best about SimpleTexting? SimpleTexting offers effective solutions for campaigns of all sizes. We use SimpleTexting to manage inbound and outbound texting services for our large client base. Their customer service is also some of the best I have ever had to deal with. What do you dislike about SimpleTexting? The credit package can be a little limiting at first. Subscription-based pricing model would be easier to bite into at first, before knowing your needs. Customizable ...

"Easy to Use!"

What do you like best about SimpleTexting? The website is easy to use and navigation is great. Getting set up was quick! What do you dislike about SimpleTexting? Some of the options aren't made as clearly visible as they could be. What problems is SimpleTexting solving and how is that benefiting you? We've been able to contact our field team immediately and have noticed that they're quicker to respond and take action.

"Owner"

What do you like best about SimpleTexting? easy to use and very informative on guidelines! What do you dislike about SimpleTexting? it is pretty difficult to get people signed up. sometimes the texting back is tricky it only shows up Recommendations to others considering SimpleTexting: get your list of clients that will accept special promotions What problems is SimpleTexting solving and how is that benefiting you? We give exclusive promotions!

"Love Simple Texting"

What do you like best about SimpleTexting? So simple and easy to communicate with clients. So nice to send details that they can see. Clients are able to respond and we can answer at our convenience. We have had to use our personal phones before this program. So easy from our computers. What do you dislike about SimpleTexting? Clients want to have "conversations" and we are just wanting quick and easy answers! I don't like having to hit the arrow to save the name when I enter. I forget and ...

"Great support team. Service has some glitches, but the price is definitely right!"

What do you like best about SimpleTexting? Tech support is instant and incredibly thorough and helpful. I'm very grateful for them. Additionally, the customizable pricing plans are very reasonable and the best in the industry. Podium is a joke of a company compared to you folks! What do you dislike about SimpleTexting? The service has multiple persistent glitches. For example: Scheduled messages will often erase themselves rather than send. This is a huge issue that Ive requested help on ...

"It's simple, easy, and efficient!"

What do you like best about SimpleTexting? The platform is smooth, straightforward, and fairly easy to navigate. I appreciate the ability to schedule a text for later very much. I also love that you can leave notes to yourself/your team right within the conversation! (Note: I would really love for the default to flip back to sending a message after the note was finished instead of staying locked on notes.) What do you dislike about SimpleTexting? The biggest issue I have is the lack of a ...