SimpleTexting Reviews in September 2026: User Ratings, Pros & Cons

"Just as it says... it's SIMPLE."

What do you like best about SimpleTexting? SimpleTexting is an easy-to-use, user-friendly system to get out mass messaging. What do you dislike about SimpleTexting? I don't have any negative comments or complaints about the system. It's perfect in my opinion. What problems is SimpleTexting solving and how is that benefiting you? SimpleTexting helps our company communicate to our employees quick and easily.

"Excellent. Simple."

What do you like best about SimpleTexting? Mass communication to staff, and easy communication to customers. What do you dislike about SimpleTexting? Unable to manually select recipients for a campaign from within a contacts list. What problems is SimpleTexting solving and how is that benefiting you? Communication en mass. Makes it quick and simple.

"Nice and easy to use API"

What do you like best about SimpleTexting? API endpoints and easy to use campaign management. What do you dislike about SimpleTexting? Fees and text message rate. Text messages are costly What problems is SimpleTexting solving and how is that benefiting you? Need a platform to send marketing messages

"An Affordable Way To Send Text Messages to Customers"

What do you like best about SimpleTexting? Simple to use for verified customer lists. One of the more affordable text programs that allows you to access a large number of clients. What do you dislike about SimpleTexting? Contact management could be more granular as far as finding & removing old contacts. What problems is SimpleTexting solving and how is that benefiting you? We like to contact our customers after purchase to follow up with a guest satisfaction survey. Texting has been very ...

"Easy to Use Texting Service"

What do you like best about SimpleTexting? SimpleTexting is very easy to use. I love that you can schedule when texts are sent and easily see who is responding to your messages. I like that you're able to include links and track the amount of clicks you are receiving. What do you dislike about SimpleTexting? I don't like the character limit for sending messages. This really impacts us when we try to send messages in other languages as they count accents as special characters. What problems ...

"Great Customer Support"

What do you like best about SimpleTexting? The best thing about SimpleTexting is the customer support that we recieve. With other providers we have used in the past, we are often left waiting for support/help for days. SimpleTexting has great chat support that allows us to keep our marketing campaigns running smoothly. Thanks to the whole support team, especially Rob! What do you dislike about SimpleTexting? How often our toll-free number gets blocked. Sometimes, people unsubscribe from our ...

"I have recommended simple texting to others already!"

What do you like best about SimpleTexting? I like how user friendly it is, they have great customer service, and I appreciate that there are no limits to the number of contacts that you are allowed to have What do you dislike about SimpleTexting? I would appreciate a way to see if another plan would be a better fit for my business based on my previous month's usage. I would also love to see a referral program because I have recommended several businesses to use it What problems is ...

"Easy To Use Platform"

What do you like best about SimpleTexting? The two-way texting feature is our favorite. The platform is simple enough for our least tech-savy employees to use daily. What do you dislike about SimpleTexting? The only thing I don't like is that I can only receive one email notification. I would love to send email notifications to multiple users. What problems is SimpleTexting solving and how is that benefiting you? We use SimpleTexting to provide customer service to volunteers and clients of ...

"Overall, good platform"

What do you like best about SimpleTexting? Their customer service and team is excellent. What do you dislike about SimpleTexting? Not being able to create logins for each team member. What problems is SimpleTexting solving and how is that benefiting you? It allows us to communicate with our employees

"Simple Text is Super Simple"

What do you like best about SimpleTexting? The enrollment process was a breeze, the whole page itself was comfortable enough to feel confident entering my personal information and they sent an email that made me want to complete my enrollment. What do you dislike about SimpleTexting? SimpleTexting could use a website update, it's still a good website all around but making it more user friendly would be key for SimpleTexting What problems is SimpleTexting solving and how is that benefiting ...