SimplePractice Reviews in June 2025: User Ratings, Pros & Cons

The platform is really easy to use and…

The platform is really easy to use and set up in a clean concise way

I switched from TherapyNotes

I switched from TherapyNotes. This review will be a little bit all over the place. I just find simple practice more user friendly and more capable, advanced. It is visually more appealing to me. I find it overall more organized. I think the form templates already built in to be fantastic, I just tweaked them to my liking, and now share them in portal. I have fully transitioned to strictly teletherapy and this system has been great for that. The portal is wonderful with e-signatures, sharing ...

Everything you need

I love having everything all in one place and the billing only takes minutes, it’s great. My only complaint so far is that there is no waiting room for clients like zoom has before a session and the websites could use a little more customization.

Great Platform for Telehealth

I switched to SimplePractice from Theranest and have been very happy. There are many convenient features for telehealth and clients report the online portal is user friendly. I've found the scheduling and billing workflow very smooth. I've also been happy to see SimplePractice implementing changes requested by users.

I wish there was support

I wish there was support. When I look something up I then get pages and pages of people who have asked before and no clear direction. I wish there was someone I could call to get instant help, or a way to get help with account set up from the start. I am technology savvy and I do not find the platform intuitive. It's also really expensive for what it is. I should be paid automatically from insurance through SP, and I have too many complaints.

Simple Practice has truly allowed me to…

Simple Practice has truly allowed me to run my practice more efficiently. Billing insurance and keeping track of payments is so easy now, and I also use the telehealth feature which is saving me money and my clients like it a lot more than Zoom. The original reason why I switched to Simple Practice was the effortless way I can send forms for my clients to complete in a HIPAA compliant format. I love Simple Practice and I've been recommending it to all of my colleagues as well.

Simple Practice has outstanding resources and is very user-friendly.

Simple Practice has outstanding functionality. As I am new to my own practice, Simple Practice has taken the worry out of the administrative part. I believe that the resources offered will help my business develop.

Overall good system for small businesses

I love the integration piece, makes it very easy to keep everything cohesive. Love the private messaging and the reminders are very helpful too. The issue I'm having is the website builder is very limited. Also the 3rd party billing for private pay clients is not streamlined and takes too much time. Don't love that you can't synchronize your calendars unless you have the premium package, seems like holding smaller businesses that don't need to premium package hostage and makes more work.

Really helpful to have therapy on line.

Date of experience: May 24, 2023

Easy to navigate and use.

SimplePractice is easy to navigate and use. The learning curve is low and there are plenty of resources and supports available to help out if you get stuck. If you have experience with other EMR platforms, this will be no problem for you at all. It gives you what you need to run an individual or group practice, insurance or private pay, without over complicating your life.