SimplePractice Reviews in June 2025: User Ratings, Pros & Cons

I’m new to SimplePractice

I’m new to SimplePractice, so learning how to navigate my way through the program has been challenging for me. I am a person that is not very savvy with computer programs. However, each time I call customer service, I am able to speak to a very helpful person. They are kind, patient and it’s important to them that I understand what I am doing and I am happy with my service. I’m glad that I have SimplePractice!

Good customer service

Good customer service. Big bummer to see that you guys have fallen onto the woken propaganda instead of staying neutral and focusing on providing good service.

Most things are very straight forward

Most things are very straight forward, and billing insurance companies from the platform instead of an external clearing house has made seeing clients a lot easier. However, it does seem that a user requests that have been posted multiple times to the "Ideas and Suggestions" boards aren't taken seriously and/or have yet to be implemented after years of requesting.

I’m very happy

I am just getting started with SimplePractice and not fully set up yet, but so far I love it! The more I set up, the more it seems intuitive. I am very happy that everything I need is in one platform that I can access from anywhere! The cost is worth it to me because email, website, billing, scheduling, etc., are all available in this one tool! I really like having the app for my phone to check my schedule quickly, but I do wish it was easier to add a client to the calendar from the ...

5 Stars for Simple Practice

Simple Practice has been integral to gaining efficiency and accuracy in my therapy practice. As a small business mental health therapist, the administrative lift that Simple Practice has provided me as a "one stop shop" for scheduling, notes, billing, reminders, and the client portal has been revolutionary. I now spend minimal time on these items and have no need for any other system. The customer support has also been responsive and helpful when needed. The pricing is also fair for what ...

Simple Practice is amazing

Simple Practice is amazing. It makes billing easy. You can ask any question and get the answer you are looking for. Super easy! The videos explain everything so well. When I first opened my private practice, simple practice really made the paperwork “simple.” I highly recommend it!

Highly Recommend!

I have really enjoyed using Simple Practice - especially the helpful videos for using different elements of the software. Whenever I have questions, the customer service people always have an answer. It makes my life so much easier.

Confident One Man Show

As a solo practitioner, Simple Practice has made me a confident clinician who can wear less hats but still fully trust that things will be taken care of on the operational side of things. From intake to evaluation, treatment and data collection/storage, I am satisfied with the seamless and efficient process. Billing and invoicing is made simple with the automated process. I know that going to Stripe myself would probably take a lesser fee percentage, but all in all, I appreciate the ...

SP is easy to use

SP is easy to use, fairly instinctual and flows well. The forms are easy to use and appropriate to my needs. I wish there was a way to actually call with question but there are thousands of articles that will walk you through whatever you need to know.

Good, but could be better

SimplePractice is definitely the best platform out there for providers note taking in my personal opinion! It's easy to navigate and I really like how you can customize your notes and make it alot more efficient of a process! There are some things that I feel would make it better -- Like being able to use the telehealth video portal without having to have an appointment created in your calendar because I use other virtual counseling platforms (i.e., Headway, Octave, etc.) and don't need the ...