SimplePractice Reviews in June 2025: User Ratings, Pros & Cons

Overall good user interface, some areas of pricing not ideal

Overall, the SP software is pretty user friendly. I appreciate being able to add new clients and schedule them in a user friendly way. The note taking system is pretty straightforward. It's fairly easy to customize note templates. One thing that would be useful to add is being able to view the welcome email I sent to clients. This is not available to me as far as I can tell, and it would be useful to have that to refer back to. I want the payment processing fee to be lower. 3.5% is hefty ...

Its helpful that there are treatment…

Its helpful that there are treatment plans already built into the plan, but I find it beneficial that you can upload and create your own forms in this platform. The note taking process is also easy and less of a hassle. However, it would also be beneficial to add a feature that allows for imputing a family chart into the system!

I’ve been pleased with services

I’ve been pleased with services, rapid responses to questions and having all my needs met in one platform.

Cost effective and mostly user friendly

Platform overall is very easy to use. Writing notes and filing claims is super easy. Platform offers integrated telehealth services as well. Only downside is applying payments and filing secondary insurance claims can be confusing.

Top-tier Platform for my Private Practice

SimplePractice has allowed for my private practice to run so smoothly, especially during the pandemic when all services were virtual and everything during that time period was so new. I appreciate how the platform is so user friendly, with built in add-ons, documents, and scheduling. Their support team is really helpful with quick response rates. I’m excited to see how the platform will continue to grow, especially with the recent updates to the app. I pray that they keep it at an ...

New private practice owner

I started my private practice in February, and I have reached out for support many times. Customer support has been helpful, and everything is inclusive. I even decided to upgrade my plan to make life easier. The most difficult part for me is that SimplePractice marks insurance payments as 'paid' before the money hits my account (these systems don't speak), so I have to keep track that the payments are actually received.

Simple Practice has been a great…

Simple Practice has been a great transition for my business. It is easy to use and just about everything I need is streamlined on one platform. Their customer service is awesome and I get answers and help I need within a timely manner.

I think this is a great platform for…

I think this is a great platform for keeping multiple facets of private practice organized and in one simple place. It took me a bit to get the hang of the multiple resources. My only feedback is that I wish I could upload my own forms and maybe this can be done and have yet to figure it out

Easy to navigate with minimal nuances.

This company has been extremely responsive within 24 hours when issues arise. The system itself is incredibly easy to navigate and clients report that the client portal is easy to use as well. There are a few simple things lacking such as ability to switch between time zones when appointments reminders are sent if working between multiple time zones, not being able to adjust the coloring of appointments based on appointment type, and inability to add a comment to an appointment on the ...

Simple practice is easy to use and…

Simple practice is easy to use and helps me run my group practice in an effective and time saving way!