SimplePractice Reviews in June 2026: User Ratings, Pros & Cons

Good but don't like the increase in pay

It generally is easy to use and reliable. I have some clients who have issues with their ability to be seen, and realized many weeks/months later it is because they use Safari which is not a good browser. I wish I would have known earlier to have addressed this issue. I enjoy Simple Practice but not happy with the increased rate and also the increase in rate with stripe

Customizable!!

I appreciate how customizable this platform is - as a solo practitioner I can truly make it my own and establish a workflow that works best for me as a part-time clinician! It's a great all-in-one platform. No regrets!

correspondence

SimplePractice is very user friendly- and when things get tricky they are very responsive in customer service. It took a couple tries to have the representative understand what my question was, but they kept circling back to make sure I was satisfied. My only complaint would be the first few responses from the representatives seemed SUPER scripted and basically just copy-paste from FAQ on the website.

Being a new private practice therapist

Being a new private practice therapist, it was difficult to know how to navigate a lot of things. SimplePractice made the process so easy! Everything from scheduling, note taking templates, and payments, was a very easy process. The support page is also a great resource to get help when I need.

Excellent customer service

The customer service has been very good. They respond quickly to questions.

Just As The Name Implies

My experience with Simple Practice has been great. As the company name implies, the process is very user friendly with helpful guides when questions arise.

SimplePractice is great!

SimplePractice is great! It's simple to use and very user friendly for both me and my clients.

It makes documentation and billing…

It makes documentation and billing super easy. The telehealth platform works ok as well.

Overall good user interface, some areas of pricing not ideal

Overall, the SP software is pretty user friendly. I appreciate being able to add new clients and schedule them in a user friendly way. The note taking system is pretty straightforward. It's fairly easy to customize note templates. One thing that would be useful to add is being able to view the welcome email I sent to clients. This is not available to me as far as I can tell, and it would be useful to have that to refer back to. I want the payment processing fee to be lower. 3.5% is hefty ...

True to its name

Simple Practice is a wonderful resource for every aspect of my work! I've been using it since opening my private practice in August 2022 and love it. It's true to its name and incredibly simple to use. Having everything all in one place makes things easy for my clients and allows me to stay organized without stress. I also really like the CE courses offered on Simple Practice learning.