SimplePractice Reviews in June 2025: User Ratings, Pros & Cons

I have had a great experience with…getting assistance with questions.

I have had a great experience with SimplePractice. I am a new user and needed plenty of guidance. Using live video calls, online chat, email or even the many video explanations that are listed, it was easy for me to figure out how to navigate the site. A lot of it is trial and error, but when I needed guidance, there was plenty of avenues to get assistance from. I love being able to amend and create my own forms.

New to Using an EHR - Going Well!

As someone completely new to using an EHR and definitely not super tech savvy, I have appreciated the support offered by staff at Simple Practice every time I've had a question. They have been prompt, follow up frequently, and kind and understanding when explaining things, even when I have many follow up questions. I'm still in the learning process, but also really enjoying the ability to customize my forms and notes. It definitely takes me some time to figure out the customizations, but I ...

The customer service is really…excellent!

The customer service is really excellent! I've received answers and guidance right away when I've had a question, and the team always follows up to make sure my issue was resolved. The platform is really easy to use, and forms are really simple to customize.

Customer service is always helpful

Customer service is always helpful and quick. Appreciate the ways my issues are looked into, solution focused and then followed up to make sure I understand.

Simple Practice is so easy to navigate.

Simple Practice is so easy to navigate. The platform is very complete, you'll find everything in one place, it includes online support, videos to learn how to navigate and understand how to use each category included in the program. As a new LPC-A, I just love it, it makes me feel I am not alone in the learning process. Thank You!

Good for a single professional with a small client caseload

SimplePractice is an affordable way to keep HiPAA compliant records for my small counseling business. As a single counselor, I did not need all of the extra bells and whistles, but I did need something straightforward to keep things organized. I am able to set my appointments, fill out client notes and keep records of payments and other information. The program is very user-friendly and was easy for me to get started right away. The only drawback with the less expensive plan is that there ...

I love SimplePractice

I love SimplePractice! It allows me to manage my appointments and documentation all in one place. It's easy to use and navigate. I enjoy the free webinars. I also enjoy being able to provide HIPPA safe virtual appointments.

This is the easiest EMR system I've…

This is the easiest EMR system I've ever used.

Extremely User Friendly for Therapists

Simple Practice is extremely user-friendly, and it is convenient and efficient for my business, to have the main aspects of my business housed all in one easy-to-use place. Any issues or confusions that I have encountered have been responded to quickly and extremely thoroughly by the Simple Practice Team.

Professional, simple information and schedule synchronization

I love how information and scheduling is so cleanly and efficiently synchronized on Simple Practice, and that there are varying levels of integration one can choose including a public profile for scheduling. The widget from my personal site to my schedule is effective and makes it more likely that clients will schedule themselves. My only challenge is that while having the video invite and connection in the schedule is highly convenient for telehealth, the virtual background option isn’t ...