SimplePractice Reviews in June 2025: User Ratings, Pros & Cons

Great Customer Support

SimplePractice has been great with support on how to best use their platform. I was able to call and speak with someone last week and they easily answered my questions around submitting my first insurance claim. They went above and beyond with helping me adjust a few other things in my settings as well. I'm still adjusting to using SimplePractice (and comparing it to other EMR's that I've used), but overall it's going well. There are a few things I wish were different (like the client ...

Great Customer Support

SimplePractice has been great with support on how to best use their platform. I was able to call and speak with someone last week and they easily answered my questions around submitting my first insurance claim. They went above and beyond with helping me adjust a few other things in my settings as well. I'm still adjusting to using SimplePractice (and comparing it to other EMR's that I've used), but overall it's going well. There are a few things I wish were different (like the client ...

Gave me the push to start a practice!

Simple practice gave me the ease and confidence to start my private practice because it was so easy to use and took away a lot of concerns I had on how to start one!

Helpful for a newby

As a new therapist, Simple Practice has made it easy for me to book clients, reschedule appointments, and to make sure invoices are paid. While it’s more expensive than other options, I’ve also been grateful for its ease of use. One suggestion I would make would be around Simple Practice’s telehealth model. I wish there was a way for video sessions to work through a browser instead of needing clients to download a separate app. Overall, though, I’m a very content customer :)

Simple Practice has offered me an easy way to connect to clients and be Hippa compliant

Simple Practice has offered me an easy way to upstart my independent practice. I was able to connect my URL with the site easily and the web design - well, it was so easy, I did it in just 2 hours. I appreciate that it's simple to take notes, bill, and invoice - and auto reminders for clients are also helpful. The only hitch is billing doesn't allow you to add tax.

Simple Practice has offered me an easy way to connect to clients and be Hippa compliant

Simple Practice has offered me an easy way to upstart my independent practice. I was able to connect my URL with the site easily and the web design - well, it was so easy, I did it in just 2 hours. I appreciate that it's simple to take notes, bill, and invoice - and auto reminders for clients are also helpful. The only hitch is billing doesn't allow you to add tax.

Good, but hidden costs and pricey.

Simple Practice makes running my counseling practice so much easier. The interface is user friendly and intuitive. The only thing that bothers me is the cost and the percentage they take from running payments. I think that everything should be all inclusive, without the percentage that is taken for running a client's card. I also think there are cheaper practice websites that accomplish what Simple Practice does, but I am too lazy to switch over everything. If Simple Practice was a bit ...

Simple Preactice Review

Simple Practice is very user friendly and intuitive. The fact that credit card payments are integrated makes it very easy. I also appreciate having all of the forms available, as well as that I can customize, if needed. Lastly, the couple of times that I needed assistance, customer service was great.

Convenient and easy to use

I was able to set up my entire EHR in just a few days - including formatting my own intake docs, assessments, and note templates. The integrated video option and Stripe features are very convenient. Everything has been straight forward and easy to use; I have not had any issues with the software at all since I started using it for my practice a few months back.

This is an amazing program that has…

This is an amazing program that has contributed to the success of my private practice. I always get help when needed!