Silent Auction Pro Reviews in May 2025: User Ratings, Pros & Cons

Silent Auction Pro makes our Silent Auction Stress Free!

What do you like best? I love that our families are able to enjoy the event and not puppy guard the items they are bidding on. The mobile bidding option makes it easy for people to sit at their table with their friends, rather than hanging out by the silent auction. With the ability to set a proxy bid, it is easy for our families to support our organization with their max bid. Finally, we have so many people who are able to bid on our items without physically being at the event. This is ...

Awesome Auction Software!

What do you like best? I can go back each year and have all my contacts and notes to request again. It makes the process much faster. I eliminate those that waste my time by not responding to requests and focus on those who are generous and always give. It has lots of reports which I found very helpful. Their price to use was reasonable. What do you dislike? There should be automatic reminders like charging the attendees 3% to use their credit card. I thought that was on from last year ...

Great Program and Awesome Service!

What do you like best? I found this system to be very user friendly. The few times that I had questions or needed assistance, the Silent Auction Pro team was quick to respond and made things much more simple than I was trying to make it. This was our first time doing an online silent auction and I feel that this was PERFECT for us! I was also very pleased with the ability to post pictures and lengthy descriptions with the items we were auctioning off. The payment process for the auction ...

Easy to use!

What do you like best? Silent Auction Pro is great! I have used for the last 3 years for a Golf Tournament Fundraiser for my daughters gymnastic team. Super user friendly and support staff and follow up is fantastic! What do you dislike? Sounds like next year they will not have the ticket only option Recommendations to others considering the product: Ticket option only What problems are you solving with the product? What benefits have you realized? Easy check in and checkout ...

Very Good Web-based Fundraising Solution!

What do you like best? Once the user account was set up, bidding and checkout were seamless. Was able to process all but three payments and processed these after the fact with an authorized credit card. Users seem to not have a problem with it at all! Customer service is great! They answered the phone and were able to help me immediately every time I called. What do you dislike? Because everything was web-based, it was hard to load auction items over the phone because everything was so ...

Great Product!

What do you like best? Never having used an event management software before, I wasn't quite sure what to expect. The team at Silent Auction Pro was absolutely wonderful! Not only was I provided with extensive training on all of the different components of the program but they also made sure to keep me on track by sending me reminders and checklists on what event components I needed to have ready by what date. This is by far the best customer service experience I have ever had. The ...

The best value software with a minimum learning curve for our Rotary CLub

What do you like best? After an extensive search three years ago, we decided on SAP (Silent Auction Pro). It was the best decision we made. We have used it for three years and could not be more satisfied. It has totally eliminated many of the mundane manual process in running a Golf Fund Raiser for our Rotary Club. What do you dislike? They still have a few bugs but they are constantly fixing it. The issues are so minor that we hardly notice it. Recommendations to others considering ...

Happy Organizer & Bidder

What do you like best? The support that SAP provides is so great. What do you dislike? Configuring the merchant account(s) can take a little longer because you have to work with a 3rd party. However, you will find this with any other bidding program. It is not exclusive to SAP Recommendations to others considering the product: Take the time to set up the software on the front end, so it can work for you on the back end. What problems are you solving with the product? What ...

Excellent Auction Software

What do you like best? Been using the software for 5 years now and find it easier and easier to use. The demo site is awesome if I need to experiment to make sure I understand what needs to be done, and great for my volunteers to play with prior to using it at our event. Support is OUTSTANDING!! Cannot say enough about the support factor. Had minor glitch at our Saturday auction, emailed the issue on Sunday, and Jim and his staff worked on it all day Sunday to get the issue resolved. If I ...

Silent Auction Pro is Key

What do you like best? SAP is a great tool to track donations, guests, profits and more. We've used SAP for many many years. They continually improve their software and somehow keep it easy to administer. They have great customer support. You can go back to your events year after year and compare the strengths and weaknesses. SAP helps you work smarter and not reinvent the wheel every time you host an event. What do you dislike? SAP has been wise to improve their software year after ...