Silent Auction Pro Reviews in May 2025: User Ratings, Pros & Cons

Great Tool, Great Price, Great Customer Service

What do you like best? It was great switching to this cloud-based tool so our whole team could use it. Our event guests raved about the fast checkout lines since we used the integrated credit card swiping feature. The customer support was fabulous. The help pages are very thorough and all of my questions and concerns were addressed very quickly - often within and hour. We raised more money at our event this year and any of our past 11 events, so it was a great investment! What do you ...

Great Experience with Silent Auction Pro

What do you like best? We used Silent Auction Pro for the 2nd year in a row for our event. Our auction was 100% online so that families who attended the event could participate as well as many others. We received very helpful support in using the system. We were able to easily send messages, open and close bidding and showcase auction items online. Overall, I'm very pleased with the system. What do you dislike? My only criticism is that auction item photos really can't be seen in ...

Silent Auction Pro Simplified Our Auction and Boosted Proceeds

What do you like best? Responsiveness of the vendor & ease of use What do you dislike? Limited ability to format display sheets Recommendations to others considering the product: Silent Auction Pro is the best value we could find for online/mobile auction support. The interface is extremely easy to use, and the support is absolutely amazing. Consider the types of activities you want to support and determine which modules you will need to support it. I wish I had done a better job ...

Silent Auction Pro helped us nail our event

What do you like best? Using their online ticketing meant virtually no one had to check in, and check-out was a breeze. Even the usual unsolved mysteries were easier to wrap up with the registered credit card thing. Winning entry also super easy. LOVED being able to ping winners with a text message. It was pretty seamless. The service was amazing too. Support responded to questions really fast, and the milestone reminder e-mails were very helpful. What do you dislike? I don't have much ...

Best Bang For Your Buck

What do you like best? My organization, the Humane Society of Noble County, Inc. in Kendallville, Indiana, recently used this software at our annual Raise the WOOF gala for homeless pets. I recommend this company to anyone looking for an affordable, easy to use system. It was user-friendly for both our attendees and our check-in/check-out staff. The training and support received before the event was excellent, and (the INCLUDED) technical support staff went above and beyond the night of ...

SilentAuctionPro made our first event a success!

What do you like best? Managing a majority of our transactions online through credit cards maximized the amount we were able to bring in by increasing bidding and making our "collections" process a breeze! No chasing down winners and having a one-stop shop for all ticket holders, their contact information, donations, bundles, etc. made everything quick and easy to manage. The support team was also great to work with, very responsive at all points in the process and everyone had great ...

Great software and great service

What do you like best? The ease of use. It is very easy to set up and the help menu is very detailed and easy to understand. What do you dislike? The only thing I do not like is that email to donors are limited is size What problems are you solving with the product? What benefits have you realized? We have been using the software since 2013. It makes running an event very easy. The fact that is save attendees inform from each event save a significant amount of time. I could not ...

Great software and outstanding customer service

What do you like best? This software had all of the feature that we needed and was easy to use. The customer support experience was outstanding - everyone we came in contact with was friendly and knowledgeable. They were very proactive in making sure we had all of the information we needed for our event. We have already recommended Silent Auction Pro to others. What do you dislike? I can honestly say that we had no negative experiences with Silent Auction Pro. What problems are you ...

Awesome software!

What do you like best? SAP is easy to use, easy to navigate, intuitive, and streamlined. Also, it is SO affordable! Customer service is readily available, there are tutorials, and video demos all of which help in answering questions quickly. What do you dislike? Setting up the credit card processing was involved but we only had to do it once. Now it is ready for all the events we have planned. Recommendations to others considering the product: You won't find a better product for ...