7.9
Spot Score
Shopmonkey Reviews in June 2026: User Ratings, Pros & Cons
All-in-One Auto Repair Shop Management Software
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Starts from $179 / month when yearly
Shopmonkey Reviews & Ratings
Spotsaas Editor’s POV
Shopmonkey has transformed the way I manage my auto repair business. Before using it, I relied on multiple systems for estimates, invoicing, and customer communication, which often slowed down operations. With Shopmonkey, everything is centralized — from digital inspections to QuickBooks integration — making my shop far more efficient. I especially appreciate the ...Read more
Shopmonkey pros and cons
Shopmonkey provides an all-in-one platform that allows auto shops to manage estimates, work orders, payments, inventory, and customer communications from a single dashboard, reducing the need for multiple tools.
Designed for easy adoption, its clean and intuitive interface makes it accessible for both tech-savvy and non-technical staff, allowing technicians and shop managers to learn and use it quickly.
The software supports capturing photos and videos for vehicle inspections, helping shops build trust with customers by offering transparency and visual evidence of required repairs.
With digital invoices, QuickBooks integration, and contactless payment options, Shopmonkey enhances payment efficiency and provides customers with more convenient ways to pay.
While powerful for auto repair and related services, the platform is less adaptable for businesses outside the automotive repair sector.
Although user-friendly for basic tasks, mastering advanced reporting and workflow customization may require extra training for some staff.
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Showing 211-220 out of 317
LL
logan l
08/14/23
"Great Automotive Management Tool"
What do you like best about Shopmonkey? The ease of entering VINs and mileage for record keeping, along with the labor guide for estimating. What do you dislike about Shopmonkey?
RD
Ryan D
08/14/23
"New auto owner!"
What do you like best about Shopmonkey? I like how easy and simple this program is to learn! As a new auto repair shop owner using shop monkey has been such a help to boost my confidence!
AU
Anonymous User
08/14/23
"great customer service"
What do you like best about Shopmonkey? how easy it is to create and send invoices , great at taking payment and keeping track of inventory , its great that customers can autorize work orders right from a text sent from the app
LL
logan l
08/14/23
"Great Automotive Management Tool"
What do you like best about Shopmonkey? The ease of entering VINs and mileage for record keeping, along with the labor guide for estimating. What do you dislike about Shopmonkey?
MT
Marco T
08/14/23
"BEST Shop Management Software out there by a country mile!"
What do you like best about Shopmonkey? I love their continous effort to innovate and adapt and cater to the needs of their customers, and the endless amount of feautures the program has.
JL
John L
08/03/23
"Has drastically increased my organization, customer communication and scheduling!"
What do you like best about Shopmonkey? Time clocks, work flow management, calendar with scheduling and direct messaging to customers, online request form, payments, literally has all of it.
JL
John L
08/03/23
"Has drastically increased my organization, customer communication and scheduling!"
What do you like best about Shopmonkey? Time clocks, work flow management, calendar with scheduling and direct messaging to customers, online request form, payments, literally has all of it.
AA
alex a
08/02/23
"Satisfied customer"
What do you like best about Shopmonkey? Data and record keeping is excellent. If you have large clientele, system is good to keep record and works performed.
KA
Kyle A
08/02/23
"Incredibly easy, with tons of integrations."
What do you like best about Shopmonkey? The streamlining of our CSM system through shop monkey. It takes all the busy work out of having to send reminders, and appointment notifications. They are affordable and have fantastic integration for quickbooks and carfax.
AA
alex a
08/02/23
"Satisfied customer"
What do you like best about Shopmonkey? Data and record keeping is excellent. If you have large clientele, system is good to keep record and works performed.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].