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9.8

Spot Score

ShopKeep - Retail Software

ShopKeep Reviews in July 2026: User Ratings, Pros & Cons

Effortless management. Limitless growth.

3.1

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ShopKeep offers custom pricing plan

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ShopKeep Reviews & Ratings

3.1

Good

Based on 135 ratings & 187 reviews

Rating Distribution

Excellent

(77)

Very Good

(17)

Good

(8)

Poor

(6)

Terible

(79)

Spotsaas Editor’s POV

Shopkeep, now known as Shopkeep by Lightspeed, works best for small retail and food service businesses running a single location or a few locations. Before shortlisting, verify that the iPad-based POS system fits your hardware setup—it requires compatible devices and a stable internet connection. Check whether the payment processing fees and monthly subscription ...Read more

ShopKeep pros and cons

  • User-friendly interface with valuable data for making business decisions.

  • Easy setup and integration for online stores, saving costs on external services.

  • Reliable system functionality and efficiency for small businesses, aiding growth.

  • Efficient and helpful 24/7 customer service support.

  • Inconsistent customer service quality over time, leading to frustration and delays in issue resolution.

  • Issues with hardware compatibility, such as pairing problems with printers and scanners.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].