ShopKeep Reviews in June 2025: User Ratings, Pros & Cons

ShopKeep: Overall Userfriendly

What do you like best? The system is user friendly and therefore quick to pick up for new employees. I like being able to add and organize pages of product buttons for quick check-out (especially useful for items without barcodes. What do you dislike? It’s frustrating that you can’t make a return and a purchase in the same transaction. What problems are you solving with the product? What benefits have you realized? We have multiple stores on our shopkeep account but we’re unable ...

Easy To Use POS

What do you like best? ShopKeep POS is very user friendly. It is easy to customize. It makes adding discounts to individual or groups of products easy. What do you dislike? Their mobile app limits viewing on the back end. You have to sign in to the full website for a lot of features. Recommendations to others considering the product: It is very easy and you can link multiple sites What problems are you solving with the product? What benefits have you realized? It has made it ...

Excellent cost effective product.

What do you like best? Very rapid payments transactions processing. Has very reliable good and sales track tool. Has competent end of day report. What do you dislike? Slow customer support reply after technical software failure. Recommendations to others considering the product: Has best outcomes of purchase value. What problems are you solving with the product? What benefits have you realized? Has increased supermarket accountability by 100%.

Easy to work on this POS i rely love it.

What do you like best? Very organised in terms of features arrangement. customizable to fit user preferences and demands. What do you dislike? No dislikes so far we rely on it fully, much helpful in our side. Recommendations to others considering the product: Quality POS product. What problems are you solving with the product? What benefits have you realized? Has enabled accountability and clarity in our daily business activities.

User friendly, fast, and efficient.

What do you like best? I love the simplicity of the system. Very easy to learn and manage. What do you dislike? If I had to offer any improvement, I would say maybe a different layout for items. What business problems are you solving with the product? What benefits have you realized? It provides a fast POS operation to ensure timely customer service.

Decent Software; Limited Capacity

What do you like best? Shopkeep's simplicity, versatility and intuitive design make it easy to learn, change, and service. What do you dislike? While they tout the results of trying to adapt to survive in a restaurant-centric POS market, Shopkeep is not the best choice for a full-service environment. The lack of "fire" button, table map, frequent and persistent communication errors between POSes and difficulty splitting checks (as well as frequent crashes/bugs during the process that ...

ShopKeep rocks!

What do you like best? ShopKeep is the easiest software for the high schoolers we employ. What do you dislike? It’s very simple. No way to track inventory for our biz What business problems are you solving with the product? What benefits have you realized? It’s easier to keep track of certain items sales because we can ring them up in certain ways

Shopkeep has been beneficial to our new business.

What do you like best? Very easy to use on the backend and a really good mobile "pocket" app. What do you dislike? Customer service has been ok, not great. Do not like that you can't receive credit card payments offline. Do not like that you can't batch print labels. Recommendations to others considering the product There are a lot of good things about shopkeep, I would definitely at least give them a chance to serve as your POS. What business problems are you solving with the ...

Needs More Details

What do you like best? It's fairly easy to setup and use for the most part. Variants and modifiers may be added and such. Tracking sales for each person is simple and ringing up. What do you dislike? You are unable to do any manual refunds for any amount to cards, which is highly frustrating compared to a traditional card reader attached the POS equipment. Reports are lacking much for accounting purposes such as sales tax and taxable sales. Recommendations to others considering the ...

Shopkeep is awesome and it really helps our business stay running efficiently.

What do you like best? I love how easy it is to find every item in the system. What do you dislike? I haven't found anything that i really dislike about the system. What business problems are you solving with the product? What benefits have you realized? The benefits that ShopKeep POS has helped solve in our business is that it makes it so much easier to keep inventory of our items and to keep an exact tract of how much we sell.