Shiprocket Reviews in July 2025: User Ratings, Pros & Cons

Its Fraud Company with third grade…

Its Fraud Company with third grade Customer Service. Without any valid reason they deactivated my account stating a reason of Suspicious Activity and when I complained about the same, they are giving no resolution but buying a time with monotonous reply. Also, there is no executive with whom they escalate the matter.They are sitting on the money which I have transferred into wallet and thete is no option of returning of the money to your account.The whole company is Suspicious and Fraud.

Hopeless service

Hopeless service. I have to receive a parcel from Mumbai. It was booked on 18th august and reached bangalore on 21st august. The expected date of delivery was mentioned as 28th august 2020, postponed to 29th august and now to 30th august 2020. Everyday they postpone the date of delivery without assigning any reason. Fraud company Now they have postponed it to 31st august, then to 1st september and now to 2nd september. Fraud. Have a provision in you rating to give zero or minus stars.

OUR CHAIRMAN'S REVIEW OF SHIP ROCKET

OUR CHAIRMAN'S REVIEW OF SHIP ROCKET : BEING SHARED WITH GARMENT'S MANUFACTURERS ASSOCIATION ON: 31/08/2020 WORST COMPANY IN THE E COMMERCE LOGISTIC'S FIELD, PLEASE DON'T US THE THEM IF YOUR PARCEL VALUE IS MORE THAN 5000/-, WHAT EVER MAY BE YOUR PARCEL VALUE THE WILL ALLOW THEIR COURIER PARTNER TO LOSE THE PARCEL AND THE WILL ONLY PAY 5000/- AS COMPENSATION FOR THE LOSS. OUR AWB NO : 4867510146020 OF DELHIVERY LOGISTIC'S : HAVING VALUED RS.INR 14832.30, HAS BEEN LOST BY THE COURIER ...

Worst company ever customer service…

Worst company ever customer service disconnected the call so rude the company should be shut down

Very very bad service

Very very bad service. My #tuff is in Bangalore from last 15 days ans still did not reach me. No one is there to pick up the phone and everyday their is a message which says it's still in Transit.Never ever use their services.

Shiprocket was no one frod company in…

Shiprocket was no one frod company in India do not work with him we work with shiprocket for 6 months and total 8 lakhs® prodrct we deliverd from shiprocket but right now they are make a snaching case on me and block my 80 thausand ® resone gives me for snaching case also they are told me your amount will be relice when your prodect will deliverd your prodect at your office but prodect was alredy delivers at my office last 49 days still they are not relice my hold amount or block amount I ...

Is there was a zero or negative star in…

Is there was a zero or negative star in the rating , I would have given that as well. Pathetic customer support over any issue. Worst part is you loose hell lot of money over non sense weight disputes raised by them. You keep writing mails or raise tickets for nothing. All their executives, so called experts that have sitting there been just making fools & giving robotic answers. Pls save your time & money by not using Shiprocket.

Shiprocket Fraud Company #shiprocket #fraud

I wanted to add 0 stars but unfortunately this system is not allowing to do so.I would like to bring u all in notice that this company is really a fraud company and I have a proofs for telling them fraud.Once u start shipping more than 10 15 shipments all will go good till u be happy and add a lump-sum amount to wallet as soon as after 10 15 days u would be banged up with weight disputes and trust me they also raised a weight dispute for a envelope which hardly had a rakhi and a letter ...

Bad Experience and Tagging CEO Shirocket Saahil Goel to say why are you running this company to fraud people?

We having account with shiprocket for more than years. but in the last 6 months especially in the last 3 months, their service in customer support is really gone worst as possible. Reasons: 1. Zero Customer support to solve their problem. These guys following the ticketing tools to track tickets but without responding properly they are closing the tickets. For example, We had our account managers named Rajesh Rana and Deepika Sharma. Both people working on a weight Discrepancies for nearly ...

0/10 for their customer support

Their PC portal tool is excellent, I would give it an 9/10, but their customer service i would rate 0/10. Lot of technical glitches, no real support from the company, no communication on relaxing the client to understand the issues they are facing. I understand it might be a hard time due to covid. But the communication is sub standard. If you cannot handle the work load, dont pick up the work load. I hope the competition is able to pick up on the deman.