9.7
Spot Score
Streamline your shipping and customer support.
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Shiprocket offers custom pricing plan
Shiprocket has consistently impressed over the past year, emerging as a highly reliable and user-friendly shipping solution for businesses of all sizes. Customers have lauded its smooth pickups, timely deliveries, and seamless platform, which simplifies shipping logistics and automates processes. The ability to select the best courier based on cost and delivery ...Read more
Efficient and timely delivery service, ensuring shipments reach their destination without delays.
User-friendly and intuitive platform that simplifies the shipping process for users.
Automation of core logistics tasks, such as tracking shipments, scheduling pickups, and selecting suitable couriers, saving time and improving productivity.
Strong and reliable customer support team providing consistent and effective assistance.
The control panel can be complex and difficult for beginners to navigate without training or support.
Initial onboarding can be challenging for new users unfamiliar with platform features.
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Showing 751-760 out of 955
AS
Amrapali Sonawane
10/08/20
Provides full support to courier partners but no to their real customers.
When it comes to delivering the products, then their partners are right, but the real challenge is that they keep raising weight discrepancies repeatedly, and ShipRocket always works in their favour, and we end up losing money.I have 15 weight discrepancies issues are pending out of those, ten are from 3 months back, three are two months ago, and the rest is fresh.When their courier partner raises weight discrepancy, we get a time of seven days to upload the images; else, it gets resolved ...
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A
Amal
10/07/20
Do read my comment... that will help you out. And haa if any concerned person from shiprocket can call me my nom is there
Total waste. I have problem with the shiprocket...Never go for it. Its just a waste. They ask us to recharge and after the recharging. My two orders weren't picked up. I went for esclation. No one contacted me... i requested for call back nothing happend. It happend with my two orders. For the 1st one i had to wait for 8 days for the pickup executive. I made 18 calls to customer support and spoke to 18 executive and none of the seniors were available.No call back.I spoke to ms. Shipra of ...
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AK
Anjana Kamath
10/07/20
Test your patience with ShipRocket - Terrible service
Total useless. Their Support should be taken down instead of testing everyone's patience. Right parcels don't reach youConfusion in parcelsClaims that parcel is given, they dont reach youThrowing of the parcel leading to damages. Reaching the support takes ages and once its connect they do nothing to resolve the issue. I wish i could give 0 stars.
YK
Yash kalra
10/06/20
Satisfied
My account manager Babita Kumari has been very supportive to us. We are satisfied with shiprockets service
S
Squareknot
10/06/20
Thanks Mr Sanchit Sharma, We have developed a great relationship with They remove all our complaints immediately.
We are very happy working with you. The way of working is very good. Thanks for good work for us
PC
Prabhash Chandra
10/06/20
best experience with shiprocket
best experience i am having with ship-rocket Sanchit Sharma who is my account manager very supportive.thanks a lot
FZ
fab zara
10/06/20
excellent services
excellent services, early cod is a good option. Plus account manager Sanchit is helpful
UC
Uneek Customer Support
10/06/20
best assistance
best assistance provided by mr sanchit on the behalf of shiprocket on every single matter
TP
Terminal Point
10/06/20
Really nice customer service
Really nice customer service
FP
Faiz Panjwani
10/06/20
Good service
Really happy with service.Very helpful and quick response .5 stars
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
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