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9.7

Spot Score

Shiprocket - Drop Shipping Software

Shiprocket Reviews in July 2025: User Ratings, Pros & Cons

Streamline your shipping and customer support.

3.5

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Shiprocket offers custom pricing plan

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Shiprocket Reviews & Ratings

3.5

Good

Based on 1071 ratings & 955 reviews

Rating Distribution

Excellent

(726)

Very Good

(13)

Good

(4)

Poor

(2)

Terible

(210)

Expert's Review

Shiprocket has consistently impressed over the past year, emerging as a highly reliable and user-friendly shipping solution for businesses of all sizes. Customers have lauded its smooth pickups, timely deliveries, and seamless platform, which simplifies shipping logistics and automates processes. The ability to select the best courier based on cost and delivery ...Read more

Shiprocket pros and cons

  • Efficient and timely delivery service, ensuring shipments reach their destination without delays.

  • User-friendly and intuitive platform that simplifies the shipping process for users.

  • Automation of core logistics tasks, such as tracking shipments, scheduling pickups, and selecting suitable couriers, saving time and improving productivity.

  • Strong and reliable customer support team providing consistent and effective assistance.

  • The control panel can be complex and difficult for beginners to navigate without training or support.

  • Initial onboarding can be challenging for new users unfamiliar with platform features.

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Showing 731-740 out of 955

NS

Nirbhay Singh

10/14/20

4 out of 5

Almost Perfect Platform.

Shiprocket is a good platform. The support was not so good before, but ever since we got Sanchit as our KAM, things have been pretty smooth. We also got a good pricing for our enterprise plus plan.

JP

jayprakash Panchal

10/14/20

1 out of 5

Not trust worthy

Not trust worthy. My shipment not delivered and I received the message that it’s delivered. When contacted, response was pathetic. Can’t understand what to do. They have no information where and to whom it was delivered.

GS

Gurvinder Singh

10/13/20

5 out of 5

Great application and sowfware which…

Great application and sowfware which provide me to ship through all the courier and my manager gurjot is very supportive and helpful

DS

Deepak Singh

10/13/20

5 out of 5

When I got New Account Manager Naming…🙂

When I got New Account Manager Naming As Akanksha Chandel, I Am Satisfy With Service As She is Speak Very Politely,Helpful And Very Responsive Also Great Support From Akanksha Chandel...🙂Thank You Shiprocket For Giving Such Good Account Manager.

VK

Vinit Kumar

10/13/20

5 out of 5

A universal platform to move your growing business

Am working with shiprocket more than a year and getting very good response . Our manager Babita coordination is superb . I highly recommend to move your business through shiprocket only

VS

Varinder Singh

10/13/20

5 out of 5

Best app

Hi Writing this review as the direct number has been provided to the account manager to connect.. talking about the interface it is easy to use and allows ke to get the cod on time.

AF

Abdullah Fruitwala

10/13/20

5 out of 5

Really Happy with shiprocket servive…

Really Happy with shiprocket servive especially with my Account Manager Babita Kumari. Her service is very helpful and efficient.

PS

Pushpender Singh

10/12/20

5 out of 5

Very elaborate panel

Very elaborate panel. You literally have 100% control of your packages.

PM

Parikshit Mansukhani

10/12/20

1 out of 5

Well said by many other people that…

Well said by many other people that they have no control on their courier partners.They are completely robotic and does not understand the issue.I packed a shipment with two items in the packet and sealed it. Customer received the packet and could make out that there are no two items and there is one item. Customer did not open the packet and called me. I asked customer if he had opened the packet. Customer denied and said that it could be made out by the packet itself.I asked customer to ...

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MM

Mubin Mujawar

10/12/20

1 out of 5

One of the worst courier services ..i…

One of the worst courier services ..i have ever faced ..no professiinalism at all in the services..its been more than 15 days that they have not picked up my courier..app is so cheap that i am not able to cancel it and i have recorded the screen sharing video too for refrence..since the app not able to cancel my pick up everyday executives calls me and asks me the no and address ..when asked to transfer it to supervisor or manager ..they simply fool that yes i have given the complaint ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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