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9.7

Spot Score

Shiprocket - Drop Shipping Software

Shiprocket Reviews in June 2026: User Ratings, Pros & Cons

Streamline your shipping and customer support.

4.1

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Starts from $0.23 / Rs 20 / 500 gms when yearly

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Shiprocket Reviews & Ratings

4.1

Very Good

Based on 959 ratings & 959 reviews

Rating Distribution

Excellent

(730)

Very Good

(13)

Good

(4)

Poor

(2)

Terible

(210)

Spotsaas Editor’s POV

Shiprocket has consistently impressed over the past year, emerging as a highly reliable and user-friendly shipping solution for businesses of all sizes. Customers have lauded its smooth pickups, timely deliveries, and seamless platform, which simplifies shipping logistics and automates processes. The ability to select the best courier based on cost and delivery ...Read more

Shiprocket pros and cons

  • Efficient and timely delivery service, ensuring shipments reach their destination without delays.

  • User-friendly and intuitive platform that simplifies the shipping process for users.

  • Automation of core logistics tasks, such as tracking shipments, scheduling pickups, and selecting suitable couriers, saving time and improving productivity.

  • Strong and reliable customer support team providing consistent and effective assistance.

  • The control panel can be complex and difficult for beginners to navigate without training or support.

  • Initial onboarding can be challenging for new users unfamiliar with platform features.

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Showing 721-730 out of 959

DS

Devang Shah

10/21/20

1 out of 5

Since 5 days i file complain or create…

Since 5 days i file complain or create ticket and they reply typically that till evening- next 24....bla bla actully i have to send them mail like,5 DAYS DELAYSINCE LAST 5 DAYS YOU GIVE ME SAME REPLY. We are very sorry for your inconvenience please have some patience, we accelerate your issue as priority basis and its delivery next 24 hours144 HOURS PASSED AWAY, WHAT R U DOING???Even your company start to making chutys to your customersbecause yesterday night I get mail from you that ...

Read more

A

ayaan

10/20/20

5 out of 5

review

best helping nature with kam (akansha chandel)

SM

Sangeetha Murthy

10/20/20

1 out of 5

i order dress

i order dress, but reciced sarry, u r cheet the customerorder id 1904176121473 really dissatisfied with u r darty product........tis really use less product pls take back and reslove the concern

ST

Sartaj Tamboli

10/19/20

1 out of 5

They had given me refund after my…

They had given me refund after my previous feedback and then debited frieght charges twice and i have raised 10+ tickets and every representative asking for time.. i have given 25 days still nothing happened. I have explained my problem about 2-3 hours representatives they made fake promises to me more than 100 times and nothing happened. They are worthless and very cheap persons more than 50 times their representatives disconnected my call. One refused to accept the problem. They charged ...

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SS

Sushma Stevens

10/19/20

1 out of 5

Horrible Service

Horrible Service. Very impolite customer service.. my delivery has been delayed by 10 days already.. no customer service contact number.. Horrible Horrible Service.. Please think twice before employing them.

LA

Lahari Addagalla

10/18/20

1 out of 5

Worst courier service and worst people

Worst courier service and worst peopleTo talk about packages and missing items. Never trust this courier service.

AG

Akash Garg

10/17/20

5 out of 5

Fantastic

Fantastic. Just Fantastic. Cant find any thing that I can say bad about. Best ever.

SK

Sanjay Kalsariya Ahir

10/16/20

5 out of 5

Akanksha Chandel is perfect key account manager…

Akanksha Chandel is my key account manager, she is very helpful for my business even she also recommend me different angles regarding shipment delivery performance improvement, Reduce RTO percentage, also marketing strategy. While I will launch my second e-commerce company, I will talk with shiproket and say them to assign Akanksha Chandel for my key account manager.Thanks a lot for your support Akanksha.

HM

Harikesh Mishra

10/16/20

1 out of 5

Very bad services last 30 days…

Very bad services last 30 days following for invoice related but still not resolved, every time call customer care generated new compliance number but not resolved.

SA

Sonia Aggarwal

10/16/20

5 out of 5

best prices provided for courier

best prices provided for courier

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].