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9.7

Spot Score

Shiprocket - Drop Shipping Software

Shiprocket Reviews in July 2025: User Ratings, Pros & Cons

Streamline your shipping and customer support.

3.5

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Shiprocket offers custom pricing plan

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Shiprocket Reviews & Ratings

3.5

Good

Based on 1071 ratings & 955 reviews

Rating Distribution

Excellent

(726)

Very Good

(13)

Good

(4)

Poor

(2)

Terible

(210)

Expert's Review

Shiprocket has consistently impressed over the past year, emerging as a highly reliable and user-friendly shipping solution for businesses of all sizes. Customers have lauded its smooth pickups, timely deliveries, and seamless platform, which simplifies shipping logistics and automates processes. The ability to select the best courier based on cost and delivery ...Read more

Shiprocket pros and cons

  • Efficient and timely delivery service, ensuring shipments reach their destination without delays.

  • User-friendly and intuitive platform that simplifies the shipping process for users.

  • Automation of core logistics tasks, such as tracking shipments, scheduling pickups, and selecting suitable couriers, saving time and improving productivity.

  • Strong and reliable customer support team providing consistent and effective assistance.

  • The control panel can be complex and difficult for beginners to navigate without training or support.

  • Initial onboarding can be challenging for new users unfamiliar with platform features.

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Showing 711-720 out of 955

NS

Navdeep Sahni

10/28/20

1 out of 5

One of the worst shipping company I…

One of the worst shipping company I came across lately. Courier service & customer service both are substandard.I had a call with there guy and he kept insisting me to buy paid plan, he started calling me daily 4-5 times so that he can get commission once I sign up.I took free plan and when he came to know he stopped answering my calls or attending my queries.I tried to add my 1st order for pickup, but there was a technical glitch. I reported it 4-5 times but one one in support has idea why ...

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MC

Mahaveer Champawat

10/27/20

1 out of 5

shiprocket is gang of fraudsters

I have my medi claim documents in courier and in any case i lost my claim due to their fraud and negligence I will sue shiprocket for my entire claim amount plus harassments to me. People are writing here that shiprocket is fraud company and i am totally agree with them, that shiprocket is gang of fraudsters, they are extorting peoples money and valuable in name of logistics service, may be they are selling them in market and not delivering them. Worst service by shiprocket, awb no. ...

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TS

tina sahu

10/26/20

4 out of 5

I am using shiprocket from last 1 year…

I am using shiprocket from last 1 year and my experience with them is good. Support is very friendly. But there is 1 thing that there delivery is not so good especially with delhivery.

NK

Nisha Khemani

10/24/20

1 out of 5

They are a bunch of cheats frauds and…

They are a bunch of cheats frauds and manipulators who have ruined many companies brand reputation and have landed many new found ecommerce companies in deep waters...The worst ever logistic and courier partners to be associated with....my company was ruined because of this fraudulent company

IS

Infinity Store

10/23/20

4 out of 5

Nice service by the account manager

Nice service by the account manager

DT

Dikshit Tallapragada

10/23/20

1 out of 5

Very bad experience

Very bad experience. There's literally nobody to support. Most of the shipments are delayed and they very conveniently change the expected delivery date just before the end so that you can't even escalate the matter. My business is getting hot and I am losing my customers

DS

Devang Shah

10/21/20

1 out of 5

Since 5 days i file complain or create…

Since 5 days i file complain or create ticket and they reply typically that till evening- next 24....bla bla actully i have to send them mail like,5 DAYS DELAYSINCE LAST 5 DAYS YOU GIVE ME SAME REPLY. We are very sorry for your inconvenience please have some patience, we accelerate your issue as priority basis and its delivery next 24 hours144 HOURS PASSED AWAY, WHAT R U DOING???Even your company start to making chutys to your customersbecause yesterday night I get mail from you that ...

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A

ayaan

10/20/20

5 out of 5

review

best helping nature with kam (akansha chandel)

SM

Sangeetha Murthy

10/20/20

1 out of 5

i order dress

i order dress, but reciced sarry, u r cheet the customerorder id 1904176121473 really dissatisfied with u r darty product........tis really use less product pls take back and reslove the concern

ST

Sartaj Tamboli

10/19/20

1 out of 5

They had given me refund after my…

They had given me refund after my previous feedback and then debited frieght charges twice and i have raised 10+ tickets and every representative asking for time.. i have given 25 days still nothing happened. I have explained my problem about 2-3 hours representatives they made fake promises to me more than 100 times and nothing happened. They are worthless and very cheap persons more than 50 times their representatives disconnected my call. One refused to accept the problem. They charged ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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