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9.7

Spot Score

Shiprocket - Drop Shipping Software

Shiprocket Reviews in July 2025: User Ratings, Pros & Cons

Streamline your shipping and customer support.

3.5

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Shiprocket Reviews & Ratings

3.5

Good

Based on 1071 ratings & 955 reviews

Rating Distribution

Excellent

(726)

Very Good

(13)

Good

(4)

Poor

(2)

Terible

(210)

Expert's Review

Shiprocket has consistently impressed over the past year, emerging as a highly reliable and user-friendly shipping solution for businesses of all sizes. Customers have lauded its smooth pickups, timely deliveries, and seamless platform, which simplifies shipping logistics and automates processes. The ability to select the best courier based on cost and delivery ...Read more

Shiprocket pros and cons

  • Efficient and timely delivery service, ensuring shipments reach their destination without delays.

  • User-friendly and intuitive platform that simplifies the shipping process for users.

  • Automation of core logistics tasks, such as tracking shipments, scheduling pickups, and selecting suitable couriers, saving time and improving productivity.

  • Strong and reliable customer support team providing consistent and effective assistance.

  • The control panel can be complex and difficult for beginners to navigate without training or support.

  • Initial onboarding can be challenging for new users unfamiliar with platform features.

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Showing 631-640 out of 955

SI

Sparkle India

12/25/20

5 out of 5

good

Good with delivery and communication

HB

HARDIK BHAVSAR

12/25/20

5 out of 5

Excellent Work.

Excellent Work.

MS

Midhun Sha

12/23/20

5 out of 5

Awesome!

The support I received was thorough and timely and the issue was addressed with a single interaction. Awesome! Really appreciated your effort Astha.

AS

Abhijeet Singh

12/23/20

5 out of 5

Happy with the support

Happy with the support from Gurjot

PP

Pratik Pai

12/23/20

5 out of 5

Thanks for the support

Thanks for the support

CA

Check And SHOP

12/23/20

1 out of 5

Hello Team,

Hello Team,I was using Shiprocket and i had a very bad experience with them. these guys don't respond on time. they don't provide you exact information regarding their services.i would suggest not to use shiprocket for any delivery.Not worth.

IB

Irfan Basha

12/23/20

1 out of 5

Very un professional, non reliable & trustable.

My order id 2391, tracking id 109183368606, received message as delivered on 16th dec but not yet delivered, Shiprocket & delhivery are liar's only wasting time no solution only excuse never deal with this hopeless co's & waste your valuable money.

GC

Gaurav Conferenza

12/22/20

5 out of 5

Shiprocket is a very good panel

Shiprocket is a very good panel. The service is also very good and if any problem comes, then the mail comes directly and the team also supports a lot.

SG

Sri Gurupiith

12/22/20

1 out of 5

Worst service not more than money snatcher

Guys, hope this review will stop you to opting shiprocket. Basically no single online shipping is reliable. Shiprocket also in that. I have faced worst experience, headache, frustration, time wasting, loss of huge amount. I have booked 800 shipments in months with shiprocket, but after some time company has stated to raise fake weight discrepancy. which was 99% wrong discrepancy. I had complained so many times. company says issue raised by courier company - which was very wrong. company ask ...

Read more

BR

Brindhavi Rathinasamy

12/22/20

1 out of 5

Worst delivery service

Worst delivery service. The product(AWB : SRTP00 75382386) has been picked from the seller on Dec 7th and it is Dec 22nd today, there is no progress from Dec 7.The package when tracked shows no progress and when we reach ship rocket customer care, the response is not good.They ask us to contact the seller.The seller is asking to contact shiprocket.They are playing fun gane with our money.Customer care is not even asking tracking ID from me.What is the purpose of this customer service then?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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