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9.7

Spot Score

Shiprocket - Drop Shipping Software

Shiprocket Reviews in July 2025: User Ratings, Pros & Cons

Streamline your shipping and customer support.

3.5

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Shiprocket offers custom pricing plan

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Shiprocket Reviews & Ratings

3.5

Good

Based on 1071 ratings & 955 reviews

Rating Distribution

Excellent

(726)

Very Good

(13)

Good

(4)

Poor

(2)

Terible

(210)

Expert's Review

Shiprocket has consistently impressed over the past year, emerging as a highly reliable and user-friendly shipping solution for businesses of all sizes. Customers have lauded its smooth pickups, timely deliveries, and seamless platform, which simplifies shipping logistics and automates processes. The ability to select the best courier based on cost and delivery ...Read more

Shiprocket pros and cons

  • Efficient and timely delivery service, ensuring shipments reach their destination without delays.

  • User-friendly and intuitive platform that simplifies the shipping process for users.

  • Automation of core logistics tasks, such as tracking shipments, scheduling pickups, and selecting suitable couriers, saving time and improving productivity.

  • Strong and reliable customer support team providing consistent and effective assistance.

  • The control panel can be complex and difficult for beginners to navigate without training or support.

  • Initial onboarding can be challenging for new users unfamiliar with platform features.

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Showing 581-590 out of 955

TO

The official football store

02/11/21

5 out of 5

Great service

Great service. The overall experience is great including the price, support from account manager and the delivery.Thanks gurjot singh bhela and shiprocket for help

DV

Dushyant Verma

02/11/21

1 out of 5

This is one of the most pathetic…

This is one of the most pathetic service i have used. To be a good service provider, you must have some contact point, some management who listens to issues. You will not find anything here.I sent first parcel and horror story stated. The packet was not delivered by courier (Delhivery, abother pathetic service). I called, Shiprocket told me to send proof. I sent call recording and chat screenshhot of customer who has not been contacted ever.In spite of all this, there was no communication ...

Read more

J

Jenish

02/09/21

5 out of 5

Shiprocket's work is very best and my…

Shiprocket's work is very best and my account manager Rajesh is very good working in my account also. So, it is very usefully app.

NC

Nitish Chauhan

02/08/21

5 out of 5

Excellent service from this company

Excellent service from this company. I am using this company services from last 4 years. Very competitively priced and easy to track delivery progress.

KS

Karan Sharma

02/08/21

5 out of 5

Best Service executive ever

Best Service executive ever. Tracking and application handling also good.

AM

Ankush Mittal

02/08/21

1 out of 5

Worst customer service ever!

One of the worst customer service experience ever! If you want to know how you should not run a customer service department, sign up for an account with Shiprocket, while their platform is not that bad, forget the bugs, their customer care is horrendous. Tickets are created by us and they close it without taking action, if you give your number for the team to call you, they will update the pick up point with that number arbitrarily. Their channel integrations barely work, only good enough ...

Read more

CA

Charmi Agarwal

02/07/21

1 out of 5

You guys suck

You guys suck. I'm sorry for using words like this. I'm a business owner and have used your portal for delhivery. You dont tell m that the manifest has to be signed and that lady anupama your executive who's a fail should be not there to answer calls when she cant help me in any way. Seriously not expectedIf someone is using your portal and if you have a training facility please give all information to the customer rather than being a non helper

KT

Kavi Thakur

02/05/21

1 out of 5

chutiya madrachod fudu bnate h ye

chutiya madrachod fudu bnate h ye

KP

Kiran Pumbhadiya

02/02/21

1 out of 5

fake website

30-1-2021 ko pickup request dala ne or abhi tak koi pikup lene nhi aaya. me service care pe call kar rha waha se responce nhi mil rha or mail kiya to reply nhi mil rha. lagta he ye log loot rhe he mere pass se 102/- shipping charge advance me le liye or pickup lene nhi aa rha..

KS

Ketan Shanker Singla

01/30/21

5 out of 5

We are working since 2 Years with…

We are working since 2 Years with shiprocket and we are satisfied.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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