8.8
SpotScore
ShipMonk Reviews in September 2026: User Ratings, Pros & Cons
Streamline your inventory management with simplicity and efficiency.
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ShipMonk Reviews & Ratings
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Spotsaas Editor’s POV
ShipMonk has received glowing testimonials in the past 12 months, highlighting the exceptional customer service provided by their team members. Clients praised individuals such as Dana, Bryce, Franklin, and Steffanie for their attentiveness, problem-solving skills, and efficient communication. ShipMonk's onboarding process was described as informative and ...Read more
ShipMonk pros and cons
Exceptional client experience managers and happiness engineers, providing excellent problem-solving and communication.
Onboarding specialists offer patient and helpful guidance, making the process smooth for newcomers.
Responsive support team, ensuring prompt responses to queries and fast shipments.
Specialized account managers who adapt to changing business needs, maintaining close communication and support throughout.
Limited marketplace selection for additional apps and connectors may hinder access to advanced functionalities.
The richness of features and customizations in the platform could be overwhelming for users without proper support.
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Showing 81-90 out of 352
AC
Aldo Castañeda JYARZ
09/26/23
As advertised! And that's saying something.
The process from beginning to end has been as advertised. JYARZ has been a customer of Shipmonk's for about a year and we have zero complaints, only compliments!
HM
Hugo Mourão
09/24/23
Shipmonk made my life easier
Shipmonk made my life easier. fast and updated information on time.
HM
Hugo Mourão
09/24/23
Shipmonk made my life easier
Shipmonk made my life easier. fast and updated information on time.
CB
Christina B
09/07/23
"Amazing customer service and experience!"
What do you like best about ShipMonk? I'm a small business owner and really appreicate how available and communicative Shipmonk has been. Whenever I have a question, they are quick to respond and very delightful to work with. Highly recommend as a 3PL provider!
CB
Christina B
09/07/23
"Amazing customer service and experience!"
What do you like best about ShipMonk? I'm a small business owner and really appreicate how available and communicative Shipmonk has been. Whenever I have a question, they are quick to respond and very delightful to work with. Highly recommend as a 3PL provider!
JP
Jay P
09/05/23
Amazing Experience with Shipmonk!
ShipMonk has been nothing short of fantastic! Their platform is intuitive, making inventory management a breeze. But where they truly shine is their pick, pack, and ship service. My orders go out on time, every time, and my customers have noticed the difference. It's clear that they prioritize accuracy and speed, ensuring that my products reach my customers as swiftly as possible. Additionally, their customer service team is always on hand to assist with any queries, making the entire ...
Read more
JP
Jay P
09/05/23
Amazing Experience with Shipmonk!
ShipMonk has been nothing short of fantastic! Their platform is intuitive, making inventory management a breeze. But where they truly shine is their pick, pack, and ship service. My orders go out on time, every time, and my customers have noticed the difference. It's clear that they prioritize accuracy and speed, ensuring that my products reach my customers as swiftly as possible. Additionally, their customer service team is always on hand to assist with any queries, making the entire ...
Read more
J
Jane
07/05/23
Top Level Customer Service
We've been working with ShipMonk for many years and while they are a good company, our latest Happiness Engineer Antonio is hands down THE BEST! above and beyond when it comes to account management and customer service.
TP
Tijana Pavlovic
06/28/23
Shipmonk's team is a dream to work…
Shipmonk's team is a dream to work with! Big thanks to Tyaira, our HE, who has been such a source of support and knowledge!
PE
Peter e Silva
06/27/23
No Monky business
Working with the guys at ShipMonk is a pleasure. Nothing is a problem. Any issues are picked up quickly and resolved swiftly. My dedicated engineer Tyaira is amazing! Always happy to help. Everything about SM is great!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].