8.8
Spot Score
Streamline your inventory management with simplicity and efficiency.
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ShipMonk has received glowing testimonials in the past 12 months, highlighting the exceptional customer service provided by their team members. Clients praised individuals such as Dana, Bryce, Franklin, and Steffanie for their attentiveness, problem-solving skills, and efficient communication. ShipMonk's onboarding process was described as informative and ...Read more
Exceptional client experience managers and happiness engineers, providing excellent problem-solving and communication.
Onboarding specialists offer patient and helpful guidance, making the process smooth for newcomers.
Responsive support team, ensuring prompt responses to queries and fast shipments.
Specialized account managers who adapt to changing business needs, maintaining close communication and support throughout.
Limited marketplace selection for additional apps and connectors may hinder access to advanced functionalities.
The richness of features and customizations in the platform could be overwhelming for users without proper support.
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Showing 71-80 out of 325
G
GH
06/15/23
Shipmonk has been such a pleasure to…
Shipmonk has been such a pleasure to work with! Huge shoutout to our onboarding associate, Amy, who has helped us every step of the way to make sure our onboarding was smooth and speedy. She has been such a source of knowledge and support and made a seemingly complicated process incredibly easy.
RR
Raza Rafiq
06/14/23
Shipmonk Onboarding
My experience with Avi as our Onboarding Expert for the Shipmonk was nothing short of exceptional. From our very first interaction, Avi demonstrated a unique blend of professionalism, knowledge, and interpersonal skills that made the entire onboarding process seamless and enjoyable. Avi's in-depth understanding of Shipmonk platform and its integration with Shopify is truly impressive. He possesses a granular understanding of the platform's features and capabilities, and he was able to ...
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KS
Kevin Spires
06/14/23
ShipMonk experience
We have been with Shipmonk coming up for a year now. While there have been some peak and troughs, (more peaks than troughs) operations in general has been great. We have had a few HE's during this year, and all have been good. Our latest HE (Antonio Ribeiro De Queiros) is very good and quick with communication, and helpful with any situation that may arise. One of his best characteristics is his honesty. This approach allows a good base to build a strong relationship. Thanks Antonio
YA
Yug Arora
06/14/23
Good service and helpful staff
Good service and helpful staff, highly recommend.
KA
Kele Agostini
06/13/23
Props to DAVID
Props to DAVID! he´s been more than awesome! ;) great onboarding process, even in areas that were not his
BK
Brett Kuhnert
06/11/23
David was very responsive & helpful…
David was very responsive & helpful during our closeout process.
RR
Royce Rapacchietta
06/07/23
Rockstar Employees!
Dana and Stacy are expectations employees. Not only do they know the Shipmonk processes, they also learned how Nutrafol inventory works. Also shoutout to Chris for being a fundamental member of the success of this count at NJ!
CC
CLARISA CAMPARI
06/07/23
A token of appreciation for Bania
We have been with Shipmonk for a little bit over a year. Our recently assigned HE is amazing, she is extremely quick with communication and helpful with all situations that may arise. We appreciate you Bania R.
VK
Vipul Kamani
06/06/23
Brenda Montes helped us stop an errant…
Brenda Montes helped us stop an errant shipment quickly, and efficiently!
CB
Charlie Bo
06/05/23
Tania is such an asset in the team!
Tania is such an asset in the team, we had an urgent request which needs a close monitoring and assistance, and she was able to deliver beyond our expectations! Kudos! Thank you so much!
