8.8
Spot Score
ShipMonk Reviews in June 2026: User Ratings, Pros & Cons
Streamline your inventory management with simplicity and efficiency.
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ShipMonk Reviews & Ratings
Spotsaas Editor’s POV
ShipMonk has received glowing testimonials in the past 12 months, highlighting the exceptional customer service provided by their team members. Clients praised individuals such as Dana, Bryce, Franklin, and Steffanie for their attentiveness, problem-solving skills, and efficient communication. ShipMonk's onboarding process was described as informative and ...Read more
ShipMonk pros and cons
Exceptional client experience managers and happiness engineers, providing excellent problem-solving and communication.
Onboarding specialists offer patient and helpful guidance, making the process smooth for newcomers.
Responsive support team, ensuring prompt responses to queries and fast shipments.
Specialized account managers who adapt to changing business needs, maintaining close communication and support throughout.
Limited marketplace selection for additional apps and connectors may hinder access to advanced functionalities.
The richness of features and customizations in the platform could be overwhelming for users without proper support.
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Showing 311-320 out of 352
RU
Rebecca Underdown
04/08/19
Shipmonk has been an incredible service…
Shipmonk has been an incredible service for our business. Not having to manage shipping has been a really important part to our company's expansion and we couldn't have done it without the team at Shipmonk. Their customer service is extremely attentive and all of our customers have been happy with the arrival of their packages. I am very grateful for the team at Shipmonk and their support in the growth of our business.
MB
Marek Baran
03/31/19
Shipmonk is a great order fulfillment…
Shipmonk is a great order fulfillment center for eCommerce. Quick Customer service and great online application/platform. We have integrated ours with Shopify store. Two locations in CA and FL can help you optimize shipping costs. We can highly recommend it!
A
Anonymous
03/31/19
Shipmonk is a great order fulfillment center for eCommerce
What do you like best? Shipmonk is a great order fulfillment center for eCommerce especially for young startup companies. Quick Customer service and great online application/platform are among their main benefits. We have integrated ours with Shopify store. Two locations in CA and FL can help you optimize shipping costs. We can highly recommend it What do you dislike? We have been with Shipmonk 2+ years and really like everyting so far. What business problems are you solving with the ...
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T
Ty
03/29/19
Cool company...
Cool company, great dash board, fast and efficient. Shipmonk takes the stress out of the fuklfilment process.
SV
Santiago Velez
03/28/19
Shipmonk provides a reliable service
Shipmonk provides a reliable service and took a big burden off our shoulders. With them taking over fulfillment it freed us up to focus on running the company. Their platform is very user friendly, their shipments timely, and the staff is kind and helpful.
A
Anonymous
03/28/19
Use friendly platform
What do you like best? Their platform is very user-friendly and informative, which keeps us in the know without having to physically see or touch the inventory. What do you dislike? I would like to see a mobile app so you dont have to use the browser on mobile Recommendations to others considering the product they have a user-friendly platform that allows you to see your inventory status near real-time What business problems are you solving with the product? What benefits have you ...
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CL
Chris Lawrence
03/25/19
Wonderful experience working with…
Wonderful experience working with Shipmonk! Great for startups of all sizes. :
A
Anonymous
03/25/19
Must use shipmonk for fulfillment!
What do you like best? - Easy to setup - Easy to use - Accurate software - Perfect for small startups What do you dislike? - I really dont have any complaints, the software worked well for us and our needs! What business problems are you solving with the product? What benefits have you realized? This helped my subscription business outsource our pick, pack and ship!
KB
Kent Blazek
03/02/19
Great customer support and ease of use.
Great customer support and ease of use.
KP
Kevin Parady
02/08/19
Absolutely AWFUL company
Absolutely AWFUL company. At all costs avoid using them for your business! This company has potentially costs us tens of thousands of dollars! We used them for our subscription box and they fell flat on every promise that they made us, delaying our shipments weeks at a time! And they never communicated with us ANYTHING! This picture shows how I have had to hound them down for a response.With a MONTHLY subscription box, I can't have uncommunicated WEEKS of delay. I've dealt with SO MANY ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].