8.8
Spot Score
Streamline your inventory management with simplicity and efficiency.
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ShipMonk has received glowing testimonials in the past 12 months, highlighting the exceptional customer service provided by their team members. Clients praised individuals such as Dana, Bryce, Franklin, and Steffanie for their attentiveness, problem-solving skills, and efficient communication. ShipMonk's onboarding process was described as informative and ...Read more
Exceptional client experience managers and happiness engineers, providing excellent problem-solving and communication.
Onboarding specialists offer patient and helpful guidance, making the process smooth for newcomers.
Responsive support team, ensuring prompt responses to queries and fast shipments.
Specialized account managers who adapt to changing business needs, maintaining close communication and support throughout.
Limited marketplace selection for additional apps and connectors may hinder access to advanced functionalities.
The richness of features and customizations in the platform could be overwhelming for users without proper support.
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Showing 291-300 out of 325
CL
Chris Lawrence
03/25/19
Wonderful experience working with…
Wonderful experience working with Shipmonk! Great for startups of all sizes. :
KB
Kent Blazek
03/02/19
Great customer support and ease of use.
Great customer support and ease of use.
KP
Kevin Parady
02/08/19
Absolutely AWFUL company
Absolutely AWFUL company. At all costs avoid using them for your business! This company has potentially costs us tens of thousands of dollars! We used them for our subscription box and they fell flat on every promise that they made us, delaying our shipments weeks at a time! And they never communicated with us ANYTHING! This picture shows how I have had to hound them down for a response.With a MONTHLY subscription box, I can't have uncommunicated WEEKS of delay. I've dealt with SO MANY ...
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DE
Daphne Escobar
01/30/19
Good experience with their fulfillment team...
We hired Shipmonk to fulfill orders for our startup business on multiple platforms. We were assigned a designated Happiness Engineer (HE who walked us through an onboarding session to get our team familiarized with the system. Our fulfillment and shipping required custom packing specifications depending on the platform/store orders were processed from and the team was able to work with us on this. When our HE was not available, it was easy to reach out to Shipmonk for assistance by ...
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01/23/19
Shipmonk
What do you like best? They have very strong systems that work will if you want fulfillment from your website handled. What do you dislike? They are rapidly growing so some systems haven't been figured out. What business problems are you solving with the product? What benefits have you realized? They allow me to outsource items that I'd have had to figure out.
F
Fairuz
01/23/19
Honestly the best e-commerce…
Honestly the best e-commerce warehousing and fulfillment service out there. What makes them really stand out is their excellent customer service. Great delivery time and shipping rates, as well as a variety of options to choose from. Overall, highly satisfied with ShipMonk!
JB
Jamie Bayardelle
01/23/19
Shipmonk
If you need a fulfillment company, Shipmonk will handle it.
MP
Mikel Perez Isasi
01/16/19
Affordable but high-quality fulfillment service.
We've been using Shipmonk (and their associated Shopify app for more than a year now.The onboarding process is fairly easy and they help you connect your store to their fulfillment center, and map the SKUs to their internal inventory codes. You can also do it yourself manually if you create product bundles, for instance, or they will do it for you if you have a lot of them, just by sending them a CSV.From that moment on, Shipmonk automatically captures the orders from Shopify, processes ...
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JC
john chen
12/26/18
THE WORST
THE WORST. They prepped inventory and sent to amazon. 4 out of 6 were tarnished... we got terrible reviews on our own trustpilot so we're paying it forward.
TO
Taylor Offer
12/21/18
Shipmonk is awesome
Shipmonk is awesome. I've used multiple 3PL's in the past and they all sucked, Shipmonk is the first one I havent had any issues with!
