8.8
Spot Score
ShipMonk Reviews in June 2026: User Ratings, Pros & Cons
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ShipMonk Reviews & Ratings
Spotsaas Editor’s POV
ShipMonk has received glowing testimonials in the past 12 months, highlighting the exceptional customer service provided by their team members. Clients praised individuals such as Dana, Bryce, Franklin, and Steffanie for their attentiveness, problem-solving skills, and efficient communication. ShipMonk's onboarding process was described as informative and ...Read more
ShipMonk pros and cons
Exceptional client experience managers and happiness engineers, providing excellent problem-solving and communication.
Onboarding specialists offer patient and helpful guidance, making the process smooth for newcomers.
Responsive support team, ensuring prompt responses to queries and fast shipments.
Specialized account managers who adapt to changing business needs, maintaining close communication and support throughout.
Limited marketplace selection for additional apps and connectors may hinder access to advanced functionalities.
The richness of features and customizations in the platform could be overwhelming for users without proper support.
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Showing 291-300 out of 352
TS
Toulaish S
07/15/19
I Love ShipMonk! Giving it a 5-Star!
What do you like best? I am giving ShipMonk a 5-Star review for various reasons! "SIMPLICITY" would be one word to describe the overall user experience and business experience with ShipMonk. They have made a phenomenal job at Simplifying the entire process from Shopify integration to receiving your products in their warehouses and shipping them globally. They have a truly dedicated and devoted Customer Service team to help you every step of the way. Their international shipping rates are ...
Read more
T
Toulaish
07/15/19
I Love ShipMonk! Giving it a 5-Star!
I am giving ShipMonk a 5-Star review for various reasons! "SIMPLICITY" would be one word to describe the overall user experience and business experience with ShipMonk. They have made a phenomenal job at Simplifying the entire process from Shopify integration to receiving your products in their warehouses and shipping them globally. They have a truly dedicated and devoted Customer Service team to help you every step of the way. Their international shipping rates are attractive and that has ...
Read more
A
Anonymous
07/15/19
I Love ShipMonk! Giving it a 5-Star!
What do you like best? I am giving ShipMonk a 5-Star review for various reasons! "SIMPLICITY" would be one word to describe the overall user experience and business experience with ShipMonk. They have made a phenomenal job at Simplifying the entire process from Shopify integration to receiving your products in their warehouses and shipping them globally. They have a truly dedicated and devoted Customer Service team to help you every step of the way. Their international shipping rates are ...
Read more
A
Anonymous
07/10/19
Great experience
What do you like best? Software was very easy to use and very helpful What do you dislike? As an admin, deleting users was kind of tricky Recommendations to others considering the product: It was easy to setup, great customer service! We used Shipmonk Integration with Shopify has been seamless. I definitely recommend What problems are you solving with the product? What benefits have you realized? fulfillment
R
Ryan
07/10/19
Wonderful
It was easy to setup, great customer service! We used Shipmonk Integration with Shopify has been seamless. I definitely recommend
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Todd
06/28/19
Couldn't agree more with some of the…
Couldn't agree more with some of the bad reviews. Poor communication, bad service, rates are not what they sales people tell you. - Called us 4 days after receiving some of our inventory to tell us they couldn't figure out what a "few" of the items are. This was at 4pm on the day our subscription batch should be sent out. They had not inventoried any of the received product, nothing had been done and they didn't attempt to reach out to us. This delay the shipping almost 7 days- The shipping ...
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MH
Mark Hoskins
06/04/19
I've had a terrible experience with…
I've had a terrible experience with this company. When I first contacted their customer service, they assured me that their system would integrate with ClickFunnels and asked me to send my products to their warehouse. After they receive the products, they said it would NOT integrate, and start charging me U$ 250+ a month and would not return my inventory. Until this date, they never returned my products. Be aware of this company.
EM
Euro Marketing
06/02/19
Shipmonk is SCAM - BEWARE
Shipmonk is SCAM - they have stolen several high value watches that were into their inventory and never issued any refund. Besides of that after 6 month of non-using their service because of this problem they have made an UNAUTHORIZED charge to my credit card for $2.000 usd and not issued any credit - had to call to my bank to make a chargeback. They are scammers!
KS
Kate Sheets
05/29/19
Easy setup, great customer service!
Easy setup, great customer service! We used Shipmonk for our crowdfund fulfillment and are now using them for our retail and wholesale orders. Integration with Shopify has been seamless. You can tell they are investing in adding more tools as well. Would definitely recommend.
LP
Luke psi
05/27/19
Great experience working with Shipmonk…
Great experience working with Shipmonk with our Amazon business. Very easy to use interface and integration setup to handle fulfillment automatically. Helpful support. Would definitely recommend
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].