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8.8

Spot Score

ShipMonk - Inventory Management Software

ShipMonk Reviews in May 2025: User Ratings, Pros & Cons

Streamline your inventory management with simplicity and efficiency.

3.3

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Starts from $2

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ShipMonk Reviews & Ratings

3.3

Good

Based on 371 ratings & 325 reviews

Rating Distribution

Excellent

(247)

Very Good

(10)

Good

(3)

Poor

(4)

Terible

(61)

Expert's Review

ShipMonk has received glowing testimonials in the past 12 months, highlighting the exceptional customer service provided by their team members. Clients praised individuals such as Dana, Bryce, Franklin, and Steffanie for their attentiveness, problem-solving skills, and efficient communication. ShipMonk's onboarding process was described as informative and ...Read more

ShipMonk pros and cons

  • Exceptional client experience managers and happiness engineers, providing excellent problem-solving and communication.

  • Onboarding specialists offer patient and helpful guidance, making the process smooth for newcomers.

  • Responsive support team, ensuring prompt responses to queries and fast shipments.

  • Specialized account managers who adapt to changing business needs, maintaining close communication and support throughout.

  • Limited marketplace selection for additional apps and connectors may hinder access to advanced functionalities.

  • The richness of features and customizations in the platform could be overwhelming for users without proper support.

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Showing 281-290 out of 325

RR

Rob Rimavicus

04/30/19

5 out of 5

Shipmonk is an incredible experience

Shipmonk is an incredible experience! Very "now"....a bright, vibrant, young fulfillment center, not some dingy old Warehouse. Very simple to integrate with online. Very helpful with every step of the business from beginning to end.

04/30/19

5 out of 5

Young and vibrant company!

What do you like best? Shipmonk is an incredible experience! Very "now"....a bright, vibrant, young fulfillment center, not some dingy old Warehouse. Very simple to integrate with online. Very helpful with every step of the business from beginning to end. What do you dislike? I honestly can't think of a downside... Everything was exemplary What problems are you solving with the product? What benefits have you realized? Seamless integration

RU

Rebecca Underdown

04/08/19

5 out of 5

Shipmonk has been an incredible service…

Shipmonk has been an incredible service for our business. Not having to manage shipping has been a really important part to our company's expansion and we couldn't have done it without the team at Shipmonk. Their customer service is extremely attentive and all of our customers have been happy with the arrival of their packages. I am very grateful for the team at Shipmonk and their support in the growth of our business.

04/08/19

5 out of 5

Shipmonk

What do you like best? Not having to manage shipping has been a really important part to our company's expansion and we couldn't have done it without the team at Shipmonk. Their customer service is extremely attentive and all of our customers have been happy with the arrival of their packages. What do you dislike? I had a hard time figuring out the bundles and mapping out the products but once I figured it out everything ran smoothly. What business problems are you solving with the ...

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03/31/19

5 out of 5

Shipmonk is a great order fulfillment center for eCommerce

What do you like best? Shipmonk is a great order fulfillment center for eCommerce especially for young startup companies. Quick Customer service and great online application/platform are among their main benefits. We have integrated ours with Shopify store. Two locations in CA and FL can help you optimize shipping costs. We can highly recommend it What do you dislike? We have been with Shipmonk 2+ years and really like everyting so far. What business problems are you solving with the ...

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MB

Marek Baran

03/31/19

5 out of 5

Shipmonk is a great order fulfillment…

Shipmonk is a great order fulfillment center for eCommerce. Quick Customer service and great online application/platform. We have integrated ours with Shopify store. Two locations in CA and FL can help you optimize shipping costs. We can highly recommend it!

T

Ty

03/29/19

5 out of 5

Cool company...

Cool company, great dash board, fast and efficient. Shipmonk takes the stress out of the fuklfilment process.

SV

Santiago Velez

03/28/19

5 out of 5

Shipmonk provides a reliable service

Shipmonk provides a reliable service and took a big burden off our shoulders. With them taking over fulfillment it freed us up to focus on running the company. Their platform is very user friendly, their shipments timely, and the staff is kind and helpful.

03/28/19

5 out of 5

Use friendly platform

What do you like best? Their platform is very user-friendly and informative, which keeps us in the know without having to physically see or touch the inventory. What do you dislike? I would like to see a mobile app so you dont have to use the browser on mobile Recommendations to others considering the product they have a user-friendly platform that allows you to see your inventory status near real-time What business problems are you solving with the product? What benefits have you ...

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03/25/19

5 out of 5

Must use shipmonk for fulfillment!

What do you like best? - Easy to setup - Easy to use - Accurate software - Perfect for small startups What do you dislike? - I really dont have any complaints, the software worked well for us and our needs! What business problems are you solving with the product? What benefits have you realized? This helped my subscription business outsource our pick, pack and ship!