8.8
Spot Score
Streamline your inventory management with simplicity and efficiency.
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ShipMonk has received glowing testimonials in the past 12 months, highlighting the exceptional customer service provided by their team members. Clients praised individuals such as Dana, Bryce, Franklin, and Steffanie for their attentiveness, problem-solving skills, and efficient communication. ShipMonk's onboarding process was described as informative and ...Read more
Exceptional client experience managers and happiness engineers, providing excellent problem-solving and communication.
Onboarding specialists offer patient and helpful guidance, making the process smooth for newcomers.
Responsive support team, ensuring prompt responses to queries and fast shipments.
Specialized account managers who adapt to changing business needs, maintaining close communication and support throughout.
Limited marketplace selection for additional apps and connectors may hinder access to advanced functionalities.
The richness of features and customizations in the platform could be overwhelming for users without proper support.
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Showing 161-170 out of 325
LM
Lovely Mae Sayre
06/09/21
good services
good services
TA
T.C Atkinson
06/08/21
Wouldn't Have Made over $3,000,000 Last Year Without Shipmonk!
This software has expedited the SALES GROWTH of my business by removing the headache of shipping, storing, and hiring staff to package and process orders. With this weight off of my shoulders, I can 100% focus on new product development and effective marketing to continue increasing my business' revenue. The thing I LEAST LIKE about this software is that I didn't know it existed YEARS before! I have been using this software since the summer of 2018. Before that, I was STRUGGLING to keep up ...
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BS
Bryan Schwartzman
06/08/21
Great customer support
Great customer support. Friendly and helpful staff. Simple to use. Effective.
GH
Grant Hosking
06/08/21
Best 3PL service provider I've worked with
The technology/software is top notch. I've used 3 3PLs in the past with three different softwares. Shipmonk is night and day the best and has incredibly robust functionality that makes shipping/logistics management much easier. Love the UI and features they have implemented. Worth a demo of the backend to see the software. They are very innovative and have through the pain points we have to make what I feel is the best product on the market. I've visited their facility in Fort Lauderdale ...
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NA
Naiz A.
06/08/21
Aidan is super fast in resolving our…
Aidan is super fast in resolving our requests.
J
Jillian
06/08/21
Helping Hands
We transitioned to Shipmonk a little over a year ago. Working with Shipmonk allows us to maintain our timely shipping even when there are fluctuations in our order volume. The UI is easy overall. I'm looking forward to future improvements that will provide the clients with more visibility which will also help conserve everyone's time. Our Happiness Engineer is responsive and supportive. If you need fulfillment and shipping services, Shipmonk is a good option.
SP
Susan Palazzese
06/08/21
Great partner for sub boxes And Ecommerce …
ShipMonk does an amazing job for our subscription box business. Our Happiness Engineer is always available to answer questions and to ensure our builds are set I properly! During Covid the team went the extra mile to manage our shipping costs and to accommodate receiving delays. A+ service and great pricing. Highly recommend!
P
Princess
06/08/21
It is a bit pricey and hard to dispute…
It is a bit pricey and hard to dispute the delivery with the carrier that Shipmonk has already confirmed. If it's possible I hope they can be transparent with how they do the packaging whenever we file a claim, because we can only rely on what they report to us. It'll be good to at least send us proof that you did the packaging neatly and correctly. On the contrary, we are happy with their customer service.
AV
Angelo Vestuto
06/07/21
Shipmonk is top of the line!!
Shipmonk is top of the line!!
AC
Alex Clavel
06/07/21
Love working with Shipmonk
Love working with Shipmonk. I've tried working with other fulfilment services and they don't come close. Mistakes happen (as they do anywhere) but with Shipmonk they're very, very rare and when they do happen, customer service is always there to help. I couldn't recommend them enough.
