8.8
SpotScore
ShipMonk Reviews in September 2026: User Ratings, Pros & Cons
Streamline your inventory management with simplicity and efficiency.
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ShipMonk Reviews & Ratings
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Spotsaas Editor’s POV
ShipMonk has received glowing testimonials in the past 12 months, highlighting the exceptional customer service provided by their team members. Clients praised individuals such as Dana, Bryce, Franklin, and Steffanie for their attentiveness, problem-solving skills, and efficient communication. ShipMonk's onboarding process was described as informative and ...Read more
ShipMonk pros and cons
Exceptional client experience managers and happiness engineers, providing excellent problem-solving and communication.
Onboarding specialists offer patient and helpful guidance, making the process smooth for newcomers.
Responsive support team, ensuring prompt responses to queries and fast shipments.
Specialized account managers who adapt to changing business needs, maintaining close communication and support throughout.
Limited marketplace selection for additional apps and connectors may hinder access to advanced functionalities.
The richness of features and customizations in the platform could be overwhelming for users without proper support.
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Showing 141-150 out of 352
FP
Frankie P
07/07/22
"Antonio is great! He really understands what we need to be done."
What do you like best about ShipMonk? Antonio is great! He really understands what we need to be done. He takes the extra mile to ensure we are getting the best service.
D
David
07/07/22
Great and intuitive to use software.
Date of experience: July 08, 2022
KM
Katya Martinez
07/06/22
Snow Teeth Whitening
On the Inventory distribution side of things, Shipmonk has made it really easy to send inventory and determine its levels. Its' platform if very user friendly as it provides useful metrics such as stockout days and low inventory levels. The happiness engineers are awesome at providing help and clarification on any of our company's requests.
F
Frankie
07/06/22
Antonio is great
Antonio is great! He really understands what we need to be done. He takes the extra mile to ensure we are getting the best service.
JA
Jack A
07/06/22
Jambys
They have been awesome for us.
A
Andrea
07/05/22
Daniel was prompt and very helpful
Daniel was prompt and very helpful! He fixed our custom box mapping issue and was thorough in figuring out what details were off and needed remedy. Thanks, Daniel!
TS
Tim Shi
07/05/22
I've been working with Austin for a few…
I've been working with Austin for a few months now, he is by far the best happiness engineer that I've worked with. With his help, my experience working with Shipmonk has been nothing but amazing, would highly recommend to my friends.
K
Kendra
07/05/22
Aidan is a pleasure to work with always…
Aidan is a pleasure to work with always :)
SF
Suehey FiM
07/04/22
Happiness Engineer Indeed!
Our Happiness Engineer has been able to keep with our demands and all are handled right away. WEnt above and beyond to understand our needs and the needs of our customers, honestly great all the way around.
CW
Christine Wang
07/03/22
Aidan is always super helpful!
Date of experience: July 04, 2022
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].