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8.8

Spot Score

ShipMonk - Inventory Management Software

ShipMonk Reviews in May 2025: User Ratings, Pros & Cons

Streamline your inventory management with simplicity and efficiency.

3.3

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ShipMonk Reviews & Ratings

3.3

Good

Based on 371 ratings & 325 reviews

Rating Distribution

Excellent

(247)

Very Good

(10)

Good

(3)

Poor

(4)

Terible

(61)

Expert's Review

ShipMonk has received glowing testimonials in the past 12 months, highlighting the exceptional customer service provided by their team members. Clients praised individuals such as Dana, Bryce, Franklin, and Steffanie for their attentiveness, problem-solving skills, and efficient communication. ShipMonk's onboarding process was described as informative and ...Read more

ShipMonk pros and cons

  • Exceptional client experience managers and happiness engineers, providing excellent problem-solving and communication.

  • Onboarding specialists offer patient and helpful guidance, making the process smooth for newcomers.

  • Responsive support team, ensuring prompt responses to queries and fast shipments.

  • Specialized account managers who adapt to changing business needs, maintaining close communication and support throughout.

  • Limited marketplace selection for additional apps and connectors may hinder access to advanced functionalities.

  • The richness of features and customizations in the platform could be overwhelming for users without proper support.

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Showing 111-120 out of 325

AA

Adam Aglietti

08/30/22

5 out of 5

Overall, a very good 3PL

Had some hiccups along the way, but Shipmonk does a great job of adapting and making the experience as seamless is possible. Would definitely recommend!

AT

Augusto Terracini

07/14/22

5 out of 5

We have just started working with…

We have just started working with Antonio and he is really helpful in order to get our goals achieved!!

SC

Shauna C

07/10/22

5 out of 5

Growing Globally with Shipmonk

Shipmonk undoubtedly has one of the best interfaces on the market. The platform is easy to use, integrates seamlessly with Shopify and the customer support team are always on hand to help. Their warehouse expansion offers amazing opportunities for brands to scale globally.

D

David

07/07/22

5 out of 5

Great and intuitive to use software.

Date of experience: July 08, 2022

FP

Frankie P

07/07/22

5 out of 5

"Antonio is great! He really understands what we need to be done."

What do you like best about ShipMonk? Antonio is great! He really understands what we need to be done. He takes the extra mile to ensure we are getting the best service.

KM

Katya Martinez

07/06/22

5 out of 5

Snow Teeth Whitening

On the Inventory distribution side of things, Shipmonk has made it really easy to send inventory and determine its levels. Its' platform if very user friendly as it provides useful metrics such as stockout days and low inventory levels. The happiness engineers are awesome at providing help and clarification on any of our company's requests.

JA

Jack A

07/06/22

5 out of 5

Jambys

They have been awesome for us.

F

Frankie

07/06/22

5 out of 5

Antonio is great

Antonio is great! He really understands what we need to be done. He takes the extra mile to ensure we are getting the best service.

K

Kendra

07/05/22

5 out of 5

Aidan is a pleasure to work with always…

Aidan is a pleasure to work with always :)

A

Andrea

07/05/22

5 out of 5

Daniel was prompt and very helpful

Daniel was prompt and very helpful! He fixed our custom box mapping issue and was thorough in figuring out what details were off and needed remedy. Thanks, Daniel!