ShipHero Reviews in June 2026: User Ratings, Pros & Cons
Streamline orders, inventory, and returns with ease.
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ShipHero offers custom pricing plan
ShipHero Reviews & Ratings
Spotsaas Editor’s POV
ShipHero is a powerful 3PL software tailored for e-commerce order fulfillment, offering features that streamline inventory and order management. Its cloud-based platform enhances accessibility and efficiency for online retailers.Read more
ShipHero pros and cons
Cloud-based order fulfillment
Custom user permissions
Automated stock alerts
Fraud detection capabilities
May require integration effort
Complex for new users
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Showing 71-80 out of 637
AS
Adam Schultz
09/05/23
prompt and friendly service
Date of experience: September 06, 2023
JP
Justin P
09/01/23
"Incredible Experience"
What do you like best about ShipHero? They really care about making sure we know how to best utilize the WMS! We were really having a hard time with a major drop for our best client. Jen Williams, and her team, did an amazing job responding! Matt Cody flew out, after several calls with us, and spent two days helping us to make sure we were using the tools we had the correct way. Of course, we were not! They saved us so much time and energy, we went home early both days Matt was here. Before ...
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AA
Angelo Agraviador
08/31/23
Great customer service experience
Date of experience: September 01, 2023
D
Dan
08/28/23
Great Customer Service
Carlos from customer service has been amazing helping us set up our new brand with Ship Hero. Always replies quickly with clear instructions. Never had any issues with fulfilment either with our previous brand. Would recommend.
AU
Anonymous User
08/25/23
"Sink your business"
What do you like best about ShipHero? They used to be cheap. Then without telling us, they added a $500/mo charge just because they felt like it. Of course they have you right where they want you at that point, they have your valuable inventory and they will bill you whatever they want (at $45/hr) to get your inventory out. And you're lucky if they haven't lost cartons of it.
FA
Fawzia Alshehri
08/25/23
thanks shiphero team.
The response time displayed was exceptional, with all inquiries being addressed thoroughly!
AW
Agnes Wong
08/24/23
Thank you ShipHero Team!!
The customer service and special products team at ShipHero were very helpful in coordinating my last large shipment from the warehouse. They understood the challenges of being a small business and were very patient throughout the process. I have worked with ShipHero for almost two years and my experience with the team has been very positive. Thanks again Leandro R. and Bronwyn S. for all your help!
PR
Peter Ray
08/24/23
Exceptionally POOR Customer Experience!
When your whole purpose is to warehouse and ship products, then one would think how hard could it be? Well you have to be literate AND care about delivering your best performance. I purchased a pair of men's Moto-Skeveez XL motorcycle shorts on August 2 (order #24014) and I received a pair of women's Medium. I am still waiting for the correct size.
PR
Peter Ray
08/24/23
Exceptionally POOR Customer Experience!
When your whole purpose is to warehouse and ship products, then one would think how hard could it be? Well you have to be literate AND care about delivering your best performance. I purchased a pair of men's Moto-Skeveez XL motorcycle shorts on August 2 (order #24014) and I received a pair of women's Medium. I am still waiting for the correct size.
RB
Robert Brown
08/22/23
Excellent response time with all…
Excellent response time with all questions answered in detail!
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