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ShipHero - New SaaS Software

ShipHero Reviews in June 2025: User Ratings, Pros & Cons

Streamline orders, inventory, and returns with ease.

4.6

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ShipHero Reviews & Ratings

4.6

Excellent

Based on 381 ratings & 637 reviews

Rating Distribution

Excellent

(541)

Very Good

(49)

Good

(1)

Poor

(11)

Terible

(35)

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Showing 51-60 out of 637

J

Johnny

11/19/23

5 out of 5

Emi Cordoba from ShipHero was so…

Emi Cordoba from ShipHero was so helpful and solved my problem quickly and efficiently. I couldn't recommend Emi more highly and look forward to Emi assisting me with the next issue I need resolved.

J

Jonny

11/16/23

5 out of 5

These guys can handle anything!

We had some significant issues with 300+ orders and Emi was amazing - super knowledgeable, calm and easy to work with. These guys can handle anything!

J

Jonny

11/16/23

5 out of 5

These guys can handle anything!

We had some significant issues with 300+ orders and Emi was amazing - super knowledgeable, calm and easy to work with. These guys can handle anything!

E

Edward

11/05/23

5 out of 5

The best customer service ever!

The customer service I received from Chris was over and above any CS I have ever received in my 25 years of being online! He took on a problem many others could not figure out, followed many leads, and finally pinpointed the problem. This took many weeks, so his persistance was remarkable!! A Gold Star in my book!!

E

Edward

11/05/23

5 out of 5

The best customer service ever!

The customer service I received from Chris was over and above any CS I have ever received in my 25 years of being online! He took on a problem many others could not figure out, followed many leads, and finally pinpointed the problem. This took many weeks, so his persistance was remarkable!! A Gold Star in my book!!

S

Susan

11/01/23

5 out of 5

Tolya was quick to my question and…

Tolya was quick to my question and helpful.

S

Susan

11/01/23

5 out of 5

Tolya was quick to my question and…

Tolya was quick to my question and helpful.

MH

Matt Hansen

10/31/23

5 out of 5

Great support from Carlos G

Great support from Carlos G! Super quick to reply, and very knowledgeable of product, which helped us to unlock some new functionality that should help us to increase revenue significantly this holiday season. Many thanks again Carlos!

MH

Matt Hansen

10/31/23

5 out of 5

Great support from Carlos G

Great support from Carlos G! Super quick to reply, and very knowledgeable of product, which helped us to unlock some new functionality that should help us to increase revenue significantly this holiday season. Many thanks again Carlos!

MR

Melody Reyes

10/23/23

5 out of 5

Emi is the best!

Emi was able to help me with our account user issue big time! Been having this issue every time we are trying to remove and add a new user for months and she is the only person who is able to update our access and have it working with no issues!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].