ShipHero Reviews in June 2025: User Ratings, Pros & Cons

Keep It Up Tracy

I wanted to take a moment to express my sincere appreciation for the exceptional customer service provided by Tracy during my recent interaction with your company. Tracy's dedication to customer satisfaction was evident from the moment our conversation began. She not only addressed my inquiries with precision and professionalism but went above and beyond to ensure that I felt valued and supported throughout the entire process. Her extensive knowledge of your products/services and her ...

Fernanda is the best

Fernanda is the best, she has been really helpful in the past few days, giving quick resolutions. Couldn't have asked for a better service.

we were not satisfied with the service…

we were not satisfied with the service and the daily operation. since Carlos came into the picture the situation is much better. Carlos loves his work at Shiphero and very proud of it, as a customer, it definitely gives confidence in the company. beside that he always helps, explains patiently and goes above and beyond so that we can succeed together. we are very grateful.

Shiphero has been a great help

Shiphero has help resolved a number of request smoothly and quickly. Her and the shiphero team are quick to help in the best way they can. This has allowed our company to preform and operate without issues or setbacks. Notable personnel at shiphero include Emi, Carina, Joel, Soledad, and Carlos.

Incredible Support, Great Product

Support team is awesome and responsive.

Title: Exceptional Service from Carlos

Carlos was incredibly helpful. He even responded during the weekend to promptly resolve the issue. Our customer is now happy, and we greatly rely on service like ShipHero.

Title: Exceptional Service from Carlos

Carlos was incredibly helpful. He even responded during the weekend to promptly resolve the issue. Our customer is now happy, and we greatly rely on service like ShipHero.

Tolya was very quick to respond to my…

Tolya was very quick to respond to my request, especially on a day after a holiday (Black Friday). They helped me with the issue I was having with detail and accuracy.

Tolya was very quick to respond to my…

Tolya was very quick to respond to my request, especially on a day after a holiday (Black Friday). They helped me with the issue I was having with detail and accuracy.

Emi Cordoba from ShipHero was so…

Emi Cordoba from ShipHero was so helpful and solved my problem quickly and efficiently. I couldn't recommend Emi more highly and look forward to Emi assisting me with the next issue I need resolved.