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ShipHero - New SaaS Software

ShipHero Reviews in June 2026: User Ratings, Pros & Cons

Streamline orders, inventory, and returns with ease.

4.6

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ShipHero offers custom pricing plan

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ShipHero Reviews & Ratings

4.6

Excellent

Based on 381 ratings & 637 reviews

Rating Distribution

Excellent

(541)

Very Good

(49)

Good

(1)

Poor

(11)

Terible

(35)

Spotsaas Editor’s POV

ShipHero is a powerful 3PL software tailored for e-commerce order fulfillment, offering features that streamline inventory and order management. Its cloud-based platform enhances accessibility and efficiency for online retailers.Read more

ShipHero pros and cons

  • Cloud-based order fulfillment

  • Custom user permissions

  • Automated stock alerts

  • Fraud detection capabilities

  • May require integration effort

  • Complex for new users

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Showing 241-250 out of 637

G

Growoya

06/16/22

5 out of 5

review

Working so far with Shiphero has been very easy

DC

Danielle Collins

06/06/22

5 out of 5

Bel - Customer Service

This review is purely for customer service only. Bel is amazing and very helpful and quick communication which is what's needed.

DC

Danielle Collins

06/06/22

5 out of 5

Bel - Customer Service

This review is purely for customer service only. Bel is amazing and very helpful and quick communication which is what's needed.

FV

Francisco V

06/02/22

1 out of 5

Hidden charges. Crazy stuff.

Unfortunately, what you have read in other reviews regarding hidden charges is totally true. They charge your card daily, so you must review each invoice and check each shipment to verify the amount. Here are a couple of examples. We have been charged $8 (no dim weight) and $28.35 (DIM weight) for the same product, same weight, and same packaging on separate orders. Same shipping method too. On another order, we have been charged $22.82 for a Dim weight of 4.84lb. Their advertised price ...

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J

Jacqueline

06/01/22

4 out of 5

great customer service from Bel

great customer service from Bel. Thank you

M

MFG

05/30/22

5 out of 5

Jazmin is great!

Jazmin is very quick to answer and resolve issues. Always very nice, professional, and willing to help. I love when I submit a ticket and see it has been assigned to Jazmin because I know I will get the best customer service.

M

MFG

05/30/22

5 out of 5

Jazmin is great!

Jazmin is very quick to answer and resolve issues. Always very nice, professional, and willing to help. I love when I submit a ticket and see it has been assigned to Jazmin because I know I will get the best customer service.

NS

Nicole Shapiro

05/20/22

1 out of 5

Be Aware! Worst App since 2020

We are using this App since 2020. And we overpaid almost $500+ USD for their hidden fake invoice. BE AWARE!! You will have no option to remove your card from their dashboard. You will have your regular invoice. But they will charge your card hiddenly without any reason. Their customer support will ask you to pay the same invoice 2-3 times. You will have no records. Even after 1 year when we shout very much, they add a paid status on the invoice. Because there was no status before. So just ...

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AU

Anonymous User

05/19/22

1.5 out of 5

"Modern UI but lacks key 3pl features"

What do you like best about ShipHero? Works with apple hardware. Good modern design and UI. Pleasant for the user. What do you dislike about ShipHero?

G

Gundega

05/19/22

5 out of 5

Bel was a great help

Bel was a great help - fast and efficient.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].