Streamline orders, inventory, and returns with ease.
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ShipHero offers custom pricing plan
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Showing 221-230 out of 637
J
Jackie
09/14/22
So far so good!
So far I've had a great experience. Silvana was my onboarding specialist and was extremely attentive to making sure I understood the process and that my needs were met. After onboarding, I received super fast replies from the warehouse about receiving my inventory and from the help desk when I had a question.
J
Jason
09/05/22
Bela is always so helpful
Bela is always so helpful. The service is flawless!!
QS
QEJA Socks
09/04/22
The intergration with ShipHero and my Shopify store
The intergration with ShipHero and my Shopify store has been so simple. My onboarding specialist, Bela, has been with me every step of the way and made the process very easy. The ShipHero dashboard is very easy to navigate.
KR
Krystal Rusu
08/31/22
Bel is always ready to help!
Date of experience: September 01, 2022
AC
an chu
08/31/22
Been with ShipHero for half a year
I've been with ShipHero for half a year now. On-boarding took a bit over a month, which was a bit ridiculous to be honest. Anyways.. Software is great, no doubt about that. Easy to set up and integrate onto your store (I'm using Shopify). UI and UX is clean overall. Unfortunately you're also paying $500 a month for the software. Support is slightly above average. They're definitely responsive, though in some cases, especially during peak season, tickets can take 2 weeks to receive a ...
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MF
Mack F
08/23/22
Ready to Help
Belén always comes through when I have questions or need to make adjustments to our ShipHero fulfillment page. If she doesn't have an answer on hand, she always knows where to get the information, and has been a great asset to our company since we began working with ShipHero!
JJ
Justin Johnson
08/21/22
As companies grow
As companies grow, there are bound to be issues that come with scaling. Bel has been particularly helpful at resolving any challenges we've encountered so don't impact my business.
MS
M S
08/16/22
ShipHero is a dream team
ShipHero always delivers! Their team is so helpful with fulfillment needs, resolving issues/answering questions. I had a big request lately and Clara was amazing with her courteous and diligent assistance in helping me resolve the ticket to total satisfaction. As a small business owner It is always reassuring to have partners that you know you can trust to help deliver excellence to customers. A real dream team. Thanks again Clara, much appreciated!
DB
Daniel Bromberg
08/12/22
customer support is trash
Shiphero customer support is an absolute trash. Literally every ticket that I open it takes them days to resolve it, even if the tickets are so simple. I had an urgent ticket that I was talking to some girl and she said she will check something and be right back with an answer. It has already been 4 days... I have so many examples like this. They used to be good, not anymore. Even the prices increased and they use some weird shipping companies just to cut on costs.
M
Mark
07/20/22
Belen did an excellent job with both…
Belen did an excellent job with both our onboarding and subsequent customer service. Great work.Thank you so much Bela!
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