Streamline orders, inventory, and returns with ease.
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ShipHero offers custom pricing plan
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Showing 211-220 out of 637
DB
Davide Barbieri
12/08/22
Avoid at all costs!
Embarrassing company. They were doing ok until 15 months ago, then they completely fell apart. Orders are not shipping out for months, support team ignoring you, software bugs and the highest fees in the markets - on increasing prices they have actually been consistently quick and efficient! The management doesn't care, the CEO doesn't care, the employees don't care. AVOID AT ALL COSTS, unless you want to ruin your e-commerce business!
AW
Amanda Wadkins
12/04/22
Sergio is awesome and I really…
Sergio is awesome and I really appreciate his help!
CP
Chantal Piët
12/01/22
Fast and friendly
The system can do MANY things from our vendor perspective and it's not always easy to work with or figure things out. The helpdesk however pays lots of attention to explain, show, give examples, work with you and even helps out with what you actually need to do. Fast service, friendly and patience.
JB
J. B
11/29/22
Great professional software and their…
Great professional software and their Customer support reps are always very helpful, especially CSM Rozmana is wonderful and very experienced. She is always available to give us the best support and solve our issues, simplify our processes and giving us always great suggestions. Thank you Rozmana for being so helpful and helping our business grow!
J
Jørgen
11/23/22
Shiphero support
Have had some issues with different things in Shiphero, but the customer support reps are usually very helpful. A BIG thanks to Almin wich is our true ShipHERO these days, and are helping us and our customers succeed through the busy black month/week :-D
SS
Symone Sherwood
11/17/22
Great CX!
Quick response to customer support tickets and fixed the issue within 24 hours.
M
Miguel
10/31/22
Kudos!
they're all very responsive and helpful! They're part of my day to day working life now and they're all very nice and eager to help.
A
Alex
10/31/22
Onboarding
Really great experience of onboarding. Complex requirements were dealt with extremely professionally and quickly with no delays due to timezones, availability or other excuses. All requirements able to be met either as standard or use of appropriate shipping rules. Belén was a fantastic project manager and kept everything on track from initial introduction, through setup, go live and beyond.
JI
Jennifer Igoy
10/02/22
5 star for Bel
5 star for Bel! Bel's assistance is quick. I appreciate her great service!
J
John
09/19/22
Gone from hero to zero
[Edit] ok so we got this resolved. Please note once they move you to distributed inventory they need your kits to be turned into “build kits” or warehouse can’t ship if they don’t have full inventory. Probably something they should tell you about. Revising my review back to 5stars as this is what I would have given them apart from this month long mess up. I don’t know what’s happening at shiphero lately but I can’t get a resolution to a simple issue. They have a bunch of my orders marked ...
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