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ShipHero - New SaaS Software

ShipHero Reviews in June 2025: User Ratings, Pros & Cons

Streamline orders, inventory, and returns with ease.

4.6

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ShipHero Reviews & Ratings

4.6

Excellent

Based on 381 ratings & 637 reviews

Rating Distribution

Excellent

(541)

Very Good

(49)

Good

(1)

Poor

(11)

Terible

(35)

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Showing 201-210 out of 637

MA

Marc A

12/20/22

5 out of 5

"ShipHero Is awesome!"

What do you like best about ShipHero? We used another 3PL software before Shiphero. Shiphero tech is years ahead of what we were using! We are so happy we made the switch!

C

C-C-C-C

12/16/22

1 out of 5

Once Great , Now AWFUL. Sad story Ship Hero

I totally agree with all the other frustrated business owners. One year ago this business was the one i would recommend without hesitation to all e-comm business owners, now it has fallen hard and they are way behind. They have likely expanded too quickly without proper infrastructure and their customers (us small biz owners) are suffering. Orders take more than 1-2 weeks to ship out and I have to manually fulfill all of them now and use my own stock. I'm just grateful i can do this ...

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C

C-C-C-C

12/16/22

1 out of 5

Once Great , Now AWFUL. Sad story Ship Hero

I totally agree with all the other frustrated business owners. One year ago this business was the one i would recommend without hesitation to all e-comm business owners, now it has fallen hard and they are way behind. They have likely expanded too quickly without proper infrastructure and their customers (us small biz owners) are suffering. Orders take more than 1-2 weeks to ship out and I have to manually fulfill all of them now and use my own stock. I'm just grateful i can do this ...

Read more

PD

Paul D

12/15/22

4.5 out of 5

"Picking and packing speed improved 20-30%"

What do you like best about ShipHero? Using iPads witht the hand scanners has been great. We now pick more efficiently. Merging orders also has been a feature we use that we didn't know we wanted.

AU

Anonymous User

12/15/22

4 out of 5

"reviewing shiphero!"

What do you like best about ShipHero? Whenever we need help, one of the many associates will help. All of our reps have been friendly and usually will respond on time.

BS

Brianna S

12/15/22

4 out of 5

"Sourcing and Procurement Manager"

What do you like best about ShipHero? I like the adaptability and enjoy the Hero team. They're always willing to help us accomplish a goal What do you dislike about ShipHero?

EE

Erkan Emin

12/14/22

4 out of 5

I think Ship Hero is one of the best…

I think Ship Hero is one of the best softwares in the industry. The support team is great and helpful. The reason I gave 4 stars is because the cost is too high.

GE

Gabe E

12/13/22

5 out of 5

Quick and insightful information

Quick and insightful information, The Shiphero Support team is always helpful when I'm in a bind!

LJ

Lea Janica A

12/12/22

5 out of 5

Tami is the best

Tami is the best. She always makes sure the issue is resolved. Quick, responsive, and so so helpful with detailed responses!

DB

Davide Barbieri

12/08/22

1 out of 5

Avoid at all costs!

Embarrassing company. They were doing ok until 15 months ago, then they completely fell apart. Orders are not shipping out for months, support team ignoring you, software bugs and the highest fees in the markets - on increasing prices they have actually been consistently quick and efficient! The management doesn't care, the CEO doesn't care, the employees don't care. AVOID AT ALL COSTS, unless you want to ruin your e-commerce business!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].