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ShipHero - New SaaS Software

ShipHero Reviews in June 2026: User Ratings, Pros & Cons

Streamline orders, inventory, and returns with ease.

4.6

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ShipHero offers custom pricing plan

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ShipHero Reviews & Ratings

4.6

Excellent

Based on 381 ratings & 637 reviews

Rating Distribution

Excellent

(541)

Very Good

(49)

Good

(1)

Poor

(11)

Terible

(35)

Spotsaas Editor’s POV

ShipHero is a powerful 3PL software tailored for e-commerce order fulfillment, offering features that streamline inventory and order management. Its cloud-based platform enhances accessibility and efficiency for online retailers.Read more

ShipHero pros and cons

  • Cloud-based order fulfillment

  • Custom user permissions

  • Automated stock alerts

  • Fraud detection capabilities

  • May require integration effort

  • Complex for new users

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Showing 201-210 out of 637

MA

Marc A

12/20/22

5 out of 5

"ShipHero Is awesome!"

What do you like best about ShipHero? We used another 3PL software before Shiphero. Shiphero tech is years ahead of what we were using! We are so happy we made the switch!

C

C-C-C-C

12/16/22

1 out of 5

Once Great , Now AWFUL. Sad story Ship Hero

I totally agree with all the other frustrated business owners. One year ago this business was the one i would recommend without hesitation to all e-comm business owners, now it has fallen hard and they are way behind. They have likely expanded too quickly without proper infrastructure and their customers (us small biz owners) are suffering. Orders take more than 1-2 weeks to ship out and I have to manually fulfill all of them now and use my own stock. I'm just grateful i can do this ...

Read more

C

C-C-C-C

12/16/22

1 out of 5

Once Great , Now AWFUL. Sad story Ship Hero

I totally agree with all the other frustrated business owners. One year ago this business was the one i would recommend without hesitation to all e-comm business owners, now it has fallen hard and they are way behind. They have likely expanded too quickly without proper infrastructure and their customers (us small biz owners) are suffering. Orders take more than 1-2 weeks to ship out and I have to manually fulfill all of them now and use my own stock. I'm just grateful i can do this ...

Read more

BS

Brianna S

12/15/22

4 out of 5

"Sourcing and Procurement Manager"

What do you like best about ShipHero? I like the adaptability and enjoy the Hero team. They're always willing to help us accomplish a goal What do you dislike about ShipHero?

AU

Anonymous User

12/15/22

4 out of 5

"reviewing shiphero!"

What do you like best about ShipHero? Whenever we need help, one of the many associates will help. All of our reps have been friendly and usually will respond on time.

PD

Paul D

12/15/22

4.5 out of 5

"Picking and packing speed improved 20-30%"

What do you like best about ShipHero? Using iPads witht the hand scanners has been great. We now pick more efficiently. Merging orders also has been a feature we use that we didn't know we wanted.

EE

Erkan Emin

12/14/22

4 out of 5

I think Ship Hero is one of the best…

I think Ship Hero is one of the best softwares in the industry. The support team is great and helpful. The reason I gave 4 stars is because the cost is too high.

GE

Gabe E

12/13/22

5 out of 5

Quick and insightful information

Quick and insightful information, The Shiphero Support team is always helpful when I'm in a bind!

LJ

Lea Janica A

12/12/22

5 out of 5

Tami is the best

Tami is the best. She always makes sure the issue is resolved. Quick, responsive, and so so helpful with detailed responses!

DB

Davide Barbieri

12/08/22

1 out of 5

Avoid at all costs!

Embarrassing company. They were doing ok until 15 months ago, then they completely fell apart. Orders are not shipping out for months, support team ignoring you, software bugs and the highest fees in the markets - on increasing prices they have actually been consistently quick and efficient! The management doesn't care, the CEO doesn't care, the employees don't care. AVOID AT ALL COSTS, unless you want to ruin your e-commerce business!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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