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ShipHero - New SaaS Software

ShipHero Reviews in June 2025: User Ratings, Pros & Cons

Streamline orders, inventory, and returns with ease.

4.6

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ShipHero Reviews & Ratings

4.6

Excellent

Based on 381 ratings & 637 reviews

Rating Distribution

Excellent

(541)

Very Good

(49)

Good

(1)

Poor

(11)

Terible

(35)

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Showing 191-200 out of 637

KJ

Klair Julian

01/25/23

5 out of 5

Quick & Clear

Had some backend things to workout with our ShipHero account, and Nicolas got everything resolved quickly and communicated clearly. He was great to work with!

A

anon

01/22/23

5 out of 5

Nicolas was great

Nicolas was great. Although the problem couldn't be solved because of tech issues, he was the only one who actually came back with an answer. Very friendly guy!

SZ

Sabrina Zhu

01/18/23

5 out of 5

John Edward at the help desk is a champ

John Edward at the help desk is very helpful in providing me a quick and comprehensive answer. I appreciate your help!

JU

Jeanette U

01/03/23

5 out of 5

"Kiddos for a job well done!"

What do you like best about ShipHero? Responsiveness. We have had great success to finding solutions to challenging issues. That was not always the case, Shiphero invested in people and education, and made the product better.

AK

Ahmed Khalil

01/02/23

5 out of 5

Always responsive & follow up with any…

Always responsive & follow up with any issues

A

AKE

12/29/22

5 out of 5

Great service

Great service. I asked so many questions being new and the teams patience was amazing.

AG

Abigail Garcia

12/28/22

5 out of 5

Tami is the best!

Date of experience: December 29, 2022

AU

Anonymous User

12/22/22

5 out of 5

"Greenfield implementation went very well. Highly recommend ShipHero and Alissa!"

What do you like best about ShipHero? ShipHero's core functionality is all there for warehousing and fulfillment, but we have been pleasantly surprised by the quality of their documentation and the speed/quality of their support. Great option for growing startups!

JA

Jero A

12/21/22

5 out of 5

"The absolute best B2C WMS out there, hands down."

What do you like best about ShipHero? Using iPads with hand scanners has been great. We now pick more efficiently. Merging orders also has been a feature we use that we didn't know we wanted. The most helpful thing about SH is that it tracks everything we do, from receiving to shipping, following every detail of our customer's orders from start to finish.

LA

Laiba Afzaal

12/21/22

5 out of 5

Leti is the most amazing employee…

Leti is the most amazing employee shiphero has, she's quick, make sure your problem has been solved, tries her best to solve the issue as soon as possible. thanks!!!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].