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ShipHero - New SaaS Software

ShipHero Reviews in June 2025: User Ratings, Pros & Cons

Streamline orders, inventory, and returns with ease.

4.6

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ShipHero Reviews & Ratings

4.6

Excellent

Based on 381 ratings & 637 reviews

Rating Distribution

Excellent

(541)

Very Good

(49)

Good

(1)

Poor

(11)

Terible

(35)

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Showing 161-170 out of 637

AN

Ashleigh N

03/14/23

4 out of 5

"3PL Software"

What do you like best about ShipHero? Shiphero is always improving its services and functions. Everything you need for fulfillment is here. What do you dislike about ShipHero?

PR

Phyllis R

03/14/23

4 out of 5

"We love ShipHero because all the features we need to run our business is offered all in one place!"

What do you like best about ShipHero? The most helpful thing about SH is that it tracks everything we do, from receiving to shipping, following every detail of our customer's orders from start to finish.

GA

Gabriella A

03/14/23

2.5 out of 5

"Could be better"

What do you like best about ShipHero? Great at setting up clients, everything is simple to get started. What do you dislike about ShipHero?

R

Rosa

03/12/23

5 out of 5

Amazing Help Support

Amazing Help Support! I had a wonderful experience receiving help from support! John Edward helped me troubleshoot some technical blockers, which prevented my Shopify orders from being seen on ShipHero order dashboard. He was very patient working with me and was through in checking in to make sure I was doing things correctly. Overall very positive experience and would recommend John and ShipHero to everyone!

K

Klaus

03/07/23

5 out of 5

Fast reply and good explanation

Date of experience: March 08, 2023

BB

Bill Brown

03/03/23

5 out of 5

Support and service is fantastic in…

Support and service is fantastic in 2023. 100% recommended

FG

Francine Glick

02/28/23

4 out of 5

Sole Isla was very helpful in resolving…

Sole Isla was very helpful in resolving my problem. The only reason I’m not giving this 5 stars is that the person who originally fielded my problem, spent 1 week communicating with the warehouse about my missing inventory.

E

Evan

02/27/23

5 out of 5

Clara is INCREDIBLE

Clara in the special projects department is incredible! She treated my projects as her own. I highly recommend working with her!

AJ

Alfredo Jr Liwanag

02/26/23

5 out of 5

As always! Thank you!

As always, Nicholas is very eager to help! I appreciate the promptness.

JB

Jasmine Brown

02/26/23

5 out of 5

Great customer service

Great customer service! Support resolved issues instantaneously!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].