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ShipHero - New SaaS Software

ShipHero Reviews in June 2025: User Ratings, Pros & Cons

Streamline orders, inventory, and returns with ease.

4.6

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ShipHero offers custom pricing plan

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ShipHero Reviews & Ratings

4.6

Excellent

Based on 381 ratings & 637 reviews

Rating Distribution

Excellent

(541)

Very Good

(49)

Good

(1)

Poor

(11)

Terible

(35)

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Showing 121-130 out of 637

WS

Wayne Springate

05/22/23

5 out of 5

Christian was very courteous

Christian was very courteous, knowledgable and communicated well. He solved the problem very quickly once we were able to share our screens. Good job! Thank you!

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Aidan D

05/17/23

5 out of 5

"Premium 3PL Service from ShipHero Salt Lake City"

What do you like best about ShipHero? Very efficient pack-and-fill capabilities, friendly staff and constantly researching new ways to improve our logistics and distribution.

AO

Aidan O

05/17/23

4 out of 5

"A great WMS app that required small sacrifices for an improved workflow"

What do you like best about ShipHero? Clean, easy to use interface and accessible language What do you dislike about ShipHero?

AS

Andrew S

05/08/23

5 out of 5

"Best Onboarding thus far for a SaaS program"

What do you like best about ShipHero? Our Onboarding Specialist, Brandon, has been nothing else but awesome. Navigating us thru the onboarding process . Getting us up and running as quickly as possible. Troubleshooting with us on errors/issues/limitations quickly and efficiently.

T

Tauni

05/07/23

5 out of 5

Hopped on a quick call to resolve some…

Hopped on a quick call to resolve some inventory syncing issues I had with our Shopify store. Thank you so much for making this easy and resolving the issue, Carlos!

N

NK

05/07/23

5 out of 5

Quick Error resolution

Luis did a great job helping resolving our 403 error, and allowed our team to get back to business quickly. Thank you Luis!

C

customer

05/03/23

5 out of 5

Belen is awesome

Belen was a great partner during onboarding and rollout. She was very diligent and knowledgable. We always had our questions answered quickly and accurately.

KO

Katie O'Connor

04/30/23

5 out of 5

Super fast, would recommend

The support is quick to respond and investigated further when needed. I appreciate them connecting me to multiple resources and taking the time to understand our business needs.

CD

César Díaz

04/27/23

5 out of 5

Customer Support

I want to thank the entire Shiphero team, our implementation was very efficient, and the entire system was explained very well. Now that we are starting we have 5 months and the support does it in the best way, The same day they give me an answer to my ticket, I am happy to have chosen them as my WMS. The implementation team Guillermo, Alissa, Sergio, were very friendly. In customer service, Ricardo Cordoba is very quick in his responses and very efficient in helping us. Every month ...

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B

Ben

04/25/23

5 out of 5

Quick Solutions

Almin customer service and support that was given, helped the copany get past a major issue promptly

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].