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ShipHero - New SaaS Software

ShipHero Reviews in June 2025: User Ratings, Pros & Cons

Streamline orders, inventory, and returns with ease.

4.6

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ShipHero offers custom pricing plan

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ShipHero Reviews & Ratings

4.6

Excellent

Based on 381 ratings & 637 reviews

Rating Distribution

Excellent

(541)

Very Good

(49)

Good

(1)

Poor

(11)

Terible

(35)

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Showing 91-100 out of 637

GD

Guillermo Duarte

07/06/23

5 out of 5

Great fulfillment solution

We've been using Shiphero for over two years now in all of our 3PL Warehouses. It works great and it allows our customers to trust our fulfillment process. Whenever we have questions, the support team is quick to answer.

CM

Carla Martinez

07/05/23

5 out of 5

Tolya solved our issue in minutes

Tolya solved our issue in minutes, she is also very nice!

AU

Anonymous User

07/03/23

0 out of 5

"DON'T USE THEM! Absolute SCUM Company!"

What do you like best about ShipHero? The only good thing is their software interface. What do you dislike about ShipHero?

AU

Anonymous User

07/03/23

0 out of 5

"Untrustworthy"

What do you like best about ShipHero? They have a nice interface to use....that's it What do you dislike about ShipHero?

AL

Andy Ly

06/28/23

5 out of 5

Had a great experience with Sole

Had a great experience with Sole! Was able to fix my issue quickly and was super responsive.

MV

Michal Vorel

06/25/23

5 out of 5

ShipHero team is professional

ShipHero team is professional. They have resolved problem with API quickly. They kept me posted all the time. This is how support should look like. Thank you!

RC

Ryan Culver

06/25/23

5 out of 5

Juan is incredible at customer service

Juan is incredible customer service. Every time he gets one of my cases he is thorough and helpful.

M

MM

06/24/23

5 out of 5

So happy I got the opportunity to…

So happy I got the opportunity to receive assistance from Soledad she is truly a God send and was so helpful, attentive, and caring. She was able to handle an issue with shipping quickly and get the products out to my customer ASAP. 10/10 recommend

DH

Daniel Hvam Lundqvist

06/22/23

5 out of 5

Quick feedback

Quick responses and CS-agents with excellent knowledge of their product.

AU

Anonymous User

06/21/23

4.5 out of 5

"Just Launched - Game Changer for Us"

What do you like best about ShipHero? We just went live on ShipHero. Thanks to Brandon Hoisington for guiding our small team through the entire process. From account set-up through testing, Brandon and the ShipHero team was always patient, knowledgeable and very responsive. Out of the gate ShipHero eliminated alot of manual processes, minimized errors and dramatically improved our shipping speed. Team learned the new processes quickly and are able to troubleshoot little things that we ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].