Shift4 Payments Reviews in May 2025: User Ratings, Pros & Cons

Criminals

Stay far far far away from these frauds. Shift 4 now has given $10,752.17 of our money back to guests who were guaranteed no-shows in the last 3 months from Booking.com at our hotel. They have also given back $5,392.17 to customers who actually stayed at our hotel and signed hotel folios and had their IDs scanned. Their customer service agents are worthless too…if you can get them to answer the phone. Unprofessional and ghetto. Comparable to the worst fast food service you can imagine. They ...

Excellent service

Excellent service, pricing and suited my business needs! Richard rocks!!!!

Great POS easy to navigate.

Great pos easy to navigate.great system everything I need to run all my areas

Avoid this company all at all costs

Avoid this company all at all costs! I canceled my account with them and had not realized one of my checked from a customer had not cleared before canceling the credit card app account. I found out $845 had gone to shift4 but never made it into my bank because I had canceled too early 9 months later I’m still calling them daily asking where the F is my money!!!!???? They won’t give me an answer…..

Avoid this company all at all costs

Avoid this company all at all costs! I canceled my account with them and had not realized one of my checked from a customer had not cleared before canceling the credit card app account. I found out $845 had gone to shift4 but never made it into my bank because I had canceled too early 9 months later I’m still calling them daily asking where the F is my money!!!!???? They won’t give me an answer…..

Getting started with a new POS system…

Getting started with a new POS system is never easy or without its hang-ups, but I found the Shift4 system to be intuitive and easy to learn. The setup and training, although not flawless, was excellent. The reps were available and knowledgable. Lots of good to say. Would recommend.

We have had a great experience with…

We have had a great experience with shift4 and our rep. Fast funding and never any issues like our prior company. We have now closed, but will definitely be back if things change. -AB

Very easy to learn

Machine is very simple and easy to use. No issues and always able to get ahold of my agent

"Great Service, saved our business after Stripe deactivated us."

What do you like best about Shift4? Very helpful having a good account manager (Adam.) We were shut off by stripe after doing $500k+ and it nearly ruined our company, Securion accepted our business model and helped us get on board very fast - looking forward to the future working together and growing!

"Business development in e.payments"

What do you like best about Shift4? I have lasting relationships with them, I find their company great. Adam and his team are always professional, precise and responsive.