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Shelf - Enterprise Wiki Software

Shelf Reviews in July 2026: User Ratings, Pros & Cons

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4.8

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Shelf Reviews & Ratings

4.8

Excellent

Based on 214 ratings & 137 reviews

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Rating Distribution

Excellent

(117)

Very Good

(19)

Good

(1)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

Shelf Wiki provides a straightforward platform for knowledge sharing and collaboration. Its ease of use makes it accessible for all team members, although it may lack some advanced features.Read more

Shelf pros and cons

  • Structured knowledge sharing

  • Easy to use

  • Intranet capabilities

  • Collaboration portal

  • Limited advanced features

  • Customization may be restricted

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Showing 11-20 out of 137

AU

Anonymous User

08/25/22

5 out of 5

"Easy to use and find information"

What do you like best about Shelf? How easy and fast it is to find what I'm searching for. It's easy to send feedback through Self. It's very fast and easy to update and make changes to the contents.

FL

Frida L

08/25/22

4 out of 5

"Only minus is that you can't open links to a new tab without using right side of the mouse"

What do you like best about Shelf? Clear and simple website. ''Favorites'' part is nice to collect all most important instructions together. What do you dislike about Shelf?

TM

Trevor M

08/25/22

5 out of 5

"Shelf has been the easiest KMS system that I have ever used."

What do you like best about Shelf? Search functionality and tag building is very simple to use and allows complete customization based on our particular agents nomenclature makes locating articles very easy.

RS

Rosa S

08/25/22

5 out of 5

"Great function!"

What do you like best about Shelf? The information is easy to read and favorite my article. What do you dislike about Shelf?

AU

Anonymous User

08/25/22

5 out of 5

"its easy to use"

What do you like best about Shelf? I like that I can add instructions to my favorites and you don't need to know the full name to find the instruction What do you dislike about Shelf?

AU

Anonymous User

08/25/22

5 out of 5

"It is a great knowledge based system."

What do you like best about Shelf? I like having the option to favorite my articles. What do you dislike about Shelf?

AU

Anonymous User

08/25/22

5 out of 5

"Easy to use"

What do you like best about Shelf? Fast access to information I need. You can favourite your most used pages. What do you dislike about Shelf?

KT

Keyra T

08/23/22

5 out of 5

"Easy to Use!"

What do you like best about Shelf? I love the new feature that you can duplicate Gems now. I create all kinds of new articles and this has come in very handy. I also have to use the announcements a lot for my team. These are very easy to use and love that I can track who has not acknowledged an article.

AU

Anonymous User

08/22/22

4.5 out of 5

"Shelf is a great tool for content organization"

What do you like best about Shelf? I really like the organizational flow of the folders and different libraries. The layout is very intuitive and it is easy to find the information you need. I also like the variety of gem types and the ability to customize content to my needs.

RC

Rudy C

07/28/22

5 out of 5

"Very good platform"

What do you like best about Shelf? I love the fact that it's possible to build decision trees, as well as the integrations they allow What do you dislike about Shelf?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].