Shelf Reviews in July 2026: User Ratings, Pros & Cons

"If you don't have Shelf - You need shelf!"

What do you like best about Shelf? 1 - The support you get from the folks at shelf is beyond any support you get anywhere else 2- Easy to set up

"Silvana Totarella CBC/Radio-Canada"

What do you like best about Shelf? easy to use, organized, key words are great , filters help reduce the results in a search, easy to create decision trees and pages as we see fit, really enjoy the reminders feature, comments feature helps us to keep the knowledge base up to date/current

"The faceted search is incredibly useful"

What do you like best about Shelf? The faceted search is by far our favorite feature. It makes finding specific content in our very large library of materials easy and efficient.

"User friendly even with complexities and easy to navigate and search."

What do you like best about Shelf? Easy to create posts and trees. Like the tags and the "connections". Nice to be able to move posts into other folders without changing the URLs, so links will follow. Easy to search and browse for posts and trees. Also the ability to leave comments on posts and tree is awesome.

"Shelf Review"

What do you like best about Shelf? Excellent knowledge base tool and really took our experience for the agents to another level.The search works great and the support from Shelf is excellent. They continue to grow and upgrade and improve each service offered.

"If you don't have Shelf - You need shelf!"

What do you like best about Shelf? 1 - The support you get from the folks at shelf is beyond any support you get anywhere else 2- Easy to set up

"Awesome product"

What do you like best about Shelf? I liked that there was no technical person needed and can be set up fast What do you dislike about Shelf?