SharpSpring Reviews in May 2025: User Ratings, Pros & Cons

Easy, Convenient, Helpful

What do you like best? The platform as a whole is easy to use and understand. The team at SharpSpring is also very responsive if an issue comes up, and are ready to help you get through the hard parts as quickly and easily as possible. What do you dislike? Nothing to this point. The experience has been great. What problems are you solving with the product? What benefits have you realized? SharpSpring is allowing my clients to remarked to leads that didn't close during the ...

Perfect blend of Sales and Marketing Automation

What do you like best? SharpSpring got it right when they figured out what was the minimum viable product needed for clients. We looked at a number of CRM and automation platforms and this did everything we needed out of the box. The focus of driving ROI for clients is key for us and SharpSpring aligned with our purpose. It is very easy to setup email templates. Using the CRM component actually helps speed up the sales journey and the ability to see what is going on with leads ...

The best marketing automation platform

What do you like best? I have used Hubspot, ZOHO & Marketo and Sharpspring is easy to implement and get going right away. It is less expensive than the big boys and handle everything that In need to have it do. Happy What do you dislike? This is one I had to think about for a while. Nothing really jumped to the fore front. Their support is amazingly thorough and quick to respond so it isn't support. I can't think of it. Recommendations to others considering the product: If ...

Robust Tool Kit

What do you like best? The ability to tie crm into landing pages and consistent messaging to clients and prospects. What do you dislike? Better training and videos would help speed the utilization of the product. Recommendations to others considering the product: With any software decision, I prescribe a strong effort in comparison to at least a couple of other similar items to make sure it's a good fit (the best fit) for you. Sharpspring is a robust product that doesn't ...

Sharpspring as a CRM is absolutely amazing.

What do you like best? The interface is extremely intuitive; the custom options are limitless and the willingness and ability of the developer behind the product exhibit in their constant delivery of improvements and benefits is impressive to say the least. What do you dislike? There is truly nothing to dislike about Sharpspring. If I had to pick a negative, it would be that the dependent, ancillary technology sectors have not moved as quickly as they should in creating seamless ...

SharpSpring is a wonderful option for our customers!

What do you like best? SharpSpring has all the functionality of HubSpot but at a fraction of the cost. It is easy to automate, use dynamic content, and navigate through the various modules. Our customers have been very impressed with our ability to provide a first-rate CRM platform within an affordable price range for small and medium-sized businesses. What do you dislike? I would like to see the app for mobile devices upgraded for use on all platforms. It would also be helpful if ...

Maintain a diverse management of different functionalities to please the client.

What do you like best? Sharpspring is a comprehensive marketing automation platform with formidable robust features that help and facilitate operation and higher performance quality for software growth in our company, I like this service that it offers as it is one of the systems more flexible systems offered Powerful email marketing, which offers many options for the growth and expansion of the company, it should be noted that it releases frequent updates and improvements to have to ...

Best value for money for almost any business

What do you like best? SharpSpring has all the features that a business needs for marketing automation, at a price lower than any comparable solution out there. What do you dislike? To be honest there is nothing that I really dislike about the solution. It is comprehensive and offers what you would expect out of a mature CRM and marketing automation solution at this price point. It works well, with few to no bugs, and support is quick and responsive. Recommendations to others ...

My life would have been way easier if I would have switched to SharpSpring sooner.

What do you like best? The sales team was great. You could tell they cared about more than just making the sale. They wanted to make sure that SharpSpring was the correct product for us. The onboarding process was super thorough and allowed us to get to know the product well before we dove in. Support is super responsive and incredibly quick. We've never waited more than a day for anything to get resolved. We have all of the tools we need to help our clients grow at a price point that ...

Great products Combined With Excellent Customer Service

What do you like best? The SharpSpring system offers a robust suite of effective services supported by excellent customer support. Having all of our tracking info in one place has made us more organized and efficient throughout our entire sales and marketing process. Many of the activities that were were spending time on are now automated and efficient, giving us more time to work on closing deals with interested prospects, instead of wasting time chasing uninterested ones. What do ...