SharpSpring Reviews in May 2025: User Ratings, Pros & Cons

Powerful and Affordable Marketing Automation / CRM Software

What do you like best? Great tool for setting up inbound funnels. It includes automation for email drips, lead scoring, and lead segmentation capabilities. it's easy to integrate it's forms with your website to capture leads. It's campaign feature enables you to track which campaigns are working best for your business. I also like the CRM which includes helpful automation capabilities that enables you to streamline your sales process. SharpSpring also includes a social calendar ...

Best all-around tool for sales and marketing

What do you like best? The intuitive user interface makes working in the platform a breeze. Whether it's navigating the menus or browsing through the content elements on the easy-to-use email builder, anything we need to do can be done in a matter of minutes. What do you dislike? I don't have any complaints. For the price, you can't find a better tool with this many features. What problems are you solving with the product? What benefits have you realized? We have ...

The SharpSpring platform and service are excellent.

What do you like best? Everything about a lead can be viewed in one location. This is essential to allow and encourage team collaboration. What do you dislike? SharpSpring's platform is robust and detailed. Consequently, a little investment of time is required. The investments, however, have yielded big returns in many ways. Recommendations to others considering the product: If you want to be empowered to make the best possible decisions for your organization, then I ...

Ever Evolving Marketing Automation Tool

What do you like best? SharpSpring is a comprehensive tool for managing your Marketing Automation. Also, they are constantly adding, tweaking and improving the software to make it work harder and easier to use. What do you dislike? There is a fairly constant learning curve as the software is very comprehensive and new items are being added, tweaked and improved all the time. This is only a minor irritation as it doesn't take too long to learn and there are comprehensive ...

Best marketing automation software we've ever used.

What do you like best? I love the "life of the lead" feature that allows you to see the entire engagement the customer or prospect has had with your company. What do you dislike? The user interface could use some improvement in some areas but they're always working to better the platform. Recommendations to others considering the product: If considering SharpSpring I would strongly recommend going through a thorough demonstration with a SharpSpring account manager and an ...

SharpSpring is a great agency tool for SMBs

What do you like best? SharpSpring offers a wide array of features packed into an affordable price. Overall it's great for agencies targeting the small to medium size businesses. From the anonymous visitor ID to the action groups and workflow automation, along with WebHook integration, the capabilities are great. What do you dislike? The email formatting across devices / email clients is the biggest challenge. What problems are you solving with the product? What benefits ...

Wonderful Marketing Platform

What do you like best? Sharpspring has a very intuitive platform, great support staff and all of the marketing functions, tools and resources I need in one place. I can do the work of four platforms in one. What do you dislike? The social media management aspect could be enhanced and would like to have Instagram available. Recommendations to others considering the product: Do your research, but I'm pretty confident you'll come back to Sharpspring based on the tools, ...

A complete package for sales and marketing

What do you like best? SharpSpring is one of the best platforms, which has been created keeping in view the overall demand of the sales and marketing organizations. We are so much satisfied to work via this tool for managing all of our sales and marketing related activities. SharpSpring has provided me much ease to get in touch with my customers and now I can easily manage my campaigns and not only this but I can also share my data across various other platforms. What do you ...

SharpSpring is exactly what you've been searching for

What do you like best? I personally like the landing pages best, the way they funnel prospects from our website and turn them into sales. What do you dislike? So far there is nothing that I dislike about SharpSpring. What problems are you solving with the product? What benefits have you realized? The problems we are solving with SharpSpring is converting website visitors to contacts. Turning visitors into contacts converts to the benefit of incremental sales.

Easy to Use Sophisticated Email Marketing

What do you like best? Very sophisticated email capabilities that are fairly easy to learn. There are an array of campaign tactics you can setup and implement with ease. What do you dislike? Takes some time to understand their billing cycle and how clients need to be billed directly for a minimal amount. Recommendations to others considering the product: Investigate the platform thoroughly, and suggest running test campaigns that replicate your tactics and objectives to ...