SharpSpring Reviews in May 2025: User Ratings, Pros & Cons

Great Platform For Small to Mid Sized Businesses

What do you like best? SharpSpring has an incredible range of built-in features... and they are constantly evolving. Since we first started working with their platform (for clients, we've seen the addition of Personas (love this!, landing pages (could use some improvement, visual workflow (finally! and other smaller but powerful components. The platform also comes with a decent (very basic but customization ready CRM and sales pipeline. These are powerful tools for small B2B businesses ...

Lots of uses

What do you like best? Seeing who is on our website and matching it with their form fills. What do you dislike? Sort and filter could be more detailed so you can find people better. What business problems are you solving with the product? What benefits have you realized? We use the software to find prospects that have a high engagement on our site.

Superb Application

What do you like best? How easily accessible all my clients have become using this software! What do you dislike? That I can not look up a client using their telephone number, but that isn't really to big of a deal. What business problems are you solving with the product? What benefits have you realized? Having multiple people reaching out to a single client is completely gone. It allows the entire staff here to see who is in contact with this person and when they were last in ...

My experience is wonderful!

What do you like best? SharpSpring is a simple and easy software. Very efficient! What do you dislike? Nothing very relevant. It is a tool that fits my needs very well. Maybe she could get a little faster Recommendations to others considering the product Since we started using SharpSpring, our agency has reached another level of service. All of our marketing activities are now integrated, and we can easily identify the source of each sales opportunity. Now, we just wish we could ...

Best Value Marketing Automation Platform for SMB's

What do you like best? If you're a marketing agency, SharpSpring can bring you the following benefits: 1. Deep interaction and understanding of your client at all levels of their organization 2. A long term monthly subscription based revenue stream 3. The ability to transform your clients marketing through measurable marketing activities 4. A UI that is enables you to create complex landing pages and bespoke email marketing campaigns 5. The price is about right for pitching ...

Sharpspring makes me want to rip my hair out

What do you like best? It's pretty basic and is easy to contact support. It's also nice to have all my leads organized via campaign in one place. What do you dislike? It is very clunky. The landing page builder is constantly breaking down or freezing, causing me to refresh or lose my progress and have to restart. Also, if it wasn't for my sharpspring rep I wouldn't know how to do anything. It is not very user-friendly or intuitive at all. What business problems are you solving with ...

SharpSpring Is My Team's MVP

What do you like best? What I like best about SharpSpring is that they specialize in providing powerful professional tools to marketing agencies for a fraction of what other platforms like Infusionsoft and HubSpot charge. I spent a good month looking at all the other companies in the automation space. I sat through multiple demos and heard all of the sales pitches. I settled on ShaprSpring for three main reasons. 1 They had good tools. Their workflows and campaign tools were every ...

Great automation tool with responsive support

What do you like best? SharpSpring is very easy to use even with its extensive range of features. The support is also excellent, I usually receive a response within an hour or so, and if what I want to do isn't possible you can submit a feature request for it to be added to their development roadmap. What do you dislike? SharpSpring is still lacking some features to make it a perfect fit for our business, and sometimes to do what we want you have to go a long way round but i'm sure ...

Sharp Spring Review

What do you like best? Ease of use! Their layout isn't complicated to navigate at all. What do you dislike? Sometimes the changes don't transfer from editing page to live page that well. Recommendations to others considering the product Establish a theme that you can refer to often so all you have to do is edit a few changes and you're on your way! What business problems are you solving with the product? What benefits have you realized? Email marketing.

Starting to See the Light

What do you like best? The information pulled on leads is very helpful. Being able to segment audiences and the campaigns they're attributed to is very helpful. I believe the sales portion of the CRM will be a valuable asset for our account managers to visually see the next steps and processes for closing sales. What do you dislike? There are quirks, like any software and there are things are not functioning as seamlessly as they could be. With that said, we're mostly happy with the ...