SharpSpring Reviews in May 2025: User Ratings, Pros & Cons

Efficient in nurturing leads to increase conversion

PROS & CONS What are the best aspects of this product? The fact that SharpSpring is compatible with any form of CMS out there makes it the best marketing automation tool for us. Before we discovered this tool, other tools required us to use a specific CMS which was a limitation on our part. It was difficult as it meant that you had to redo your site all over again. Such a problem is not available when you have SharpSpring by your side. On top of that, there was no way to migrate your ...

Sharpspring is useful, organized, and on time

What do you like best? We like SS because it integrated information, allows us to schedule very specific reminders and follow-ups, and is comprehensive in the customization. What do you dislike? There aren't many things we dislike about Sharpspring. Recommendations to others considering the product Do it! What business problems are you solving with the product? What benefits have you realized? We are fixing lots of potential communication errors. We also can obtain tons of ...

Great potential

What do you like best? Amazing workflow capabilities. Great for email campaigns that go along with programs that require daily emails to guide users through each step of the online program. What do you dislike? Not user friendly to customize emails. Coding knowledge required to make a custom-themed email. What business problems are you solving with the product? What benefits have you realized? Creating email sequences that can match with an online program that can be bought at any ...

just okay!

What do you like best? much less expensive than other marketing automation tools What do you dislike? lots...so many features did not work. They seemed to be working on things but it was clunky. You always needed to refresh to make sure the inputs took. The advance search feature didn't work and Sharp Spring seemed okay with that. Recommendations to others considering the product not sure what to say. The price point is good but the product has a few problems. What business ...

Good tool if you are a mid to large sized company

There are a lot of tools that are similar. SharpSpring has a good value for money if you make use of the entire tool. If you just use it for creating e-mails and simple flows I would not recommend SharpSpring. If you are planning on creating content, whitepapers and a proper e-mail marketing campaign SharpSpring would definitely benefit you. I do would advice you to not under estimate the effort you need for creating proper content (but this applies to all similar tools). If set-up ...

I have great experience with SharpSpring

PROS & CONS What are the best aspects of this product? I like that the team behind SharpSpring constantly improves the software and they always release features that are suitable for our business. I like its email marketing automation feature and lead tracking. The price is affordable and customer support is second to none. Also, the other thing that I like most about this tool is the ability to improve, they work hard so we can have great experience with this product. What aspects ...

I highly recommend SharpSpring platform

PROS & CONS What are the best aspects of this product? SharpSpring offers thorough interaction and helps you to better understand your clients. I like its monthly subscription that is based on revenue stream. It allows you to transform your clients’ marketing via measurable marketing activities. Also, with UI you can create complex landing pages and launch email marketing campaigns. The price is affordable and the support team is highly knowledgeable and always ready to help. What ...

Easy to make follow ups on our customers and prospects

PROS & CONS What are the best aspects of this product? It allows you to follow up on the emails you have sent to your client list. You can also schedule emails as to when and who they should be automatically sent to. This form of email marketing equips you with the right tools to manage your campaigns effectively. The cost aspect of the tool is affordable as we can go for a less comprehensive plan thereby getting value for our money. Although the latest addition of the landing pages ...

Bridge the gap between marketing and sales

What do you like best? I love how SharpSpring, with just a simple line of code, creates a symbiotic relationship between my sales team and my website. It takes site analytics to a level that gives me data that works for my business. As a content marketer, I began using SharpSpring for my own business, as well as for several of my clients, because it helps connect the dots in the marketing and sales process. No where else will you find a greater value in a marketing automation platform. ...

User-friendly and great support to help with SS's many features.

What do you like best? Opportunity and Reminder sections, built-in call tracking, Great support to help me with all the intricacies. What do you dislike? I'm still trying to learn all that SS does - big learning curve. Recommendations to others considering the product I fully recommend that you take advantage of the Free Trial period. You will find it very helpful to your productivity. What business problems are you solving with the product? What benefits have you realized? ...