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9.3

Spot Score

SharpSpring - Marketing Automation Software

SharpSpring Reviews in May 2025: User Ratings, Pros & Cons

Unleash the power of automation for your business.

4.3

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SharpSpring Reviews & Ratings

4.3

Very Good

Based on 2133 ratings & 655 reviews

Rating Distribution

Excellent

(490)

Very Good

(117)

Good

(22)

Poor

(12)

Terible

(14)

Expert's Review

Constant Contact and SharpSpring are two compelling platforms for email marketing and sales/marketing automation, each with notable strengths. Based on user reviews, Constant Contact stands out for its exceptional user-friendliness, attractive templates, and seamless onboarding process. Its automation features are intuitive, making it a favorite for users from ...Read more

SharpSpring pros and cons

  • Easy-to-use templates for email creation and editing, enabling professional results quickly and without technical expertise.

  • Seamless onboarding and integration process, with support that caters to all levels of technical skill.

  • Highly customizable automation workflows for marketing tasks, saving time and improving efficiency.

  • Affordable pricing compared to other platforms, providing good value for both small businesses and agencies.

  • Limited email and landing page templates, with some users finding design or customization options lacking.

  • Reporting features and ability to extract certain KPIs can be less intuitive or limited.

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Showing 441-450 out of 655

P

Patti

09/17/18

5 out of 5

Tracking and monitoring of leads is easy

PROS & CONS What are the best aspects of this product? It comes with what I was looking for. Customization is very important on my part as I want to customize the tool based on my preferences and marketing needs. SharpSpring gives me this and more. I can create custom triggers for tracking leads, custom filters to monitor the performance of my campaigns and custom fields when I want to manage everything on the dashboard. All this come to make my work easier. Apart from that, SharpSpring ...

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09/10/18

5 out of 5

Agency User Review of SharpSpring Marketing Automation

What do you like best? SharpSpring comes with all of the essentials to run effective marketing automation campaigns at a very, very competitive price. An easy user interface and features that make sense. SharpSpring has a very nice division between the sales and marketing functions making it easy for the different teams to utilize. They are always exploring and rolling out new features which is great, keeping the platform fresh. What do you dislike? The mobile app isn't quite there ...

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09/07/18

3.5 out of 5

Great hubspot alternative with an easy to use UI

What do you like best? I like the simplicity of use and the amount of features that sharpspring has. What do you dislike? One thing that I dislike is the amount of bugs and limited amount of training resources. Recommendations to others considering the product Great product What business problems are you solving with the product? What benefits have you realized? I am using the content calendar and having an automated process to post content is huge.

K

Karen

08/22/18

5 out of 5

You should try this platform for building audience and launching email campaigns

PROS & CONS What are the best aspects of this product? What I like most about this platform is the fact that it provides professional tools that are great for marketing agencies. The paltform’s workflows and campaign tools help me to have my landing page builder and email automation into same app. It is affordable solution and it costs less then Hubspot. What aspects are problematic or could work better? Sometimes I have to wait for a while so I can get the feature I need but this ...

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08/09/18

3.5 out of 5

Excellent Marketing Tool for a Small Business

What do you like best? It is easy and intuitive to use. I am new to the company and was able to figure the system out fairly quickly. What do you dislike? SharpSpring is a pretty basic system. They are lacking in their targeting and segmenting capabilities. While we have an API built, it's been a challenge to get the data to flow correctly between the systems. Recommendations to others considering the product This is good for a small company that is looking for a basic Marketing ...

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07/26/18

3.5 out of 5

Functional and useful

What do you like best? Pages are bootstrap based which fits our normal dev process What do you dislike? General user interface is complex and can be difficult to navigate What business problems are you solving with the product? What benefits have you realized? forms, email, sweepstakes

07/17/18

5 out of 5

Complete package for a reasonable price.

What do you like best? As a marketing agency we work on a daily base with the Sharpspring Automation software and we use it for our own marketing as to drive leads for our clients. What I definitly like is that Sharpspring has a great support team friendly and always willing to help. The learning curve is quite steep in the beginning but when you get the hang of it is easy to use. The company keeps adding new features to the software. They also really listen to their users concerning ...

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07/16/18

5 out of 5

Muy buena

What do you like best? Herramienta de Marketing automation intuitiva que me permite generar más lead en el menor tiempo y conocer ROI y tiene un excelente soporte. La automatización muy fáciles de Generar y mandar correos personalizados es una de las cosas que mas utilizamos.. Generar contenido Blog lo puede hacer cualquier persona no es necesario saber programar es una herramienta para que todos puedan utilizar. What do you dislike? En guste no hay nada que no me guste solo mejoraría ...

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07/13/18

5 out of 5

Easy and fast marketing automation

What do you like best? The capacity to understand your clients interests, in order to make campaigns to focalized segments. What do you dislike? Nothing in particular. As a fact we are very happy with the use of SharpSpring in Sales and Marketing. Recommendations to others considering the product Best value for money. Easy way to begin with CRM processes in organizations that has not been use it previously. Support sales process with digital marketing automation in one ...

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07/13/18

4 out of 5

Happy Automation Customer

What do you like best? I feel that SharpSpring has a lead over competitors when it comes to the marketing automation tied in with what they offer on the multiple sales pipleline tracking. They also have added the ability to send with your GSuite credentials for better deliverability, which is great. What do you dislike? Their UI is not always as friendly as say Hubspots. For example if you get a list of contacts, order them by lead score, and you click on a contact. When you click ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].